Take 5 is your go-to for fast and simple oil changes - we get you back on the road fast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car! Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think!
Take 5 Oil Change (take5.com) has 45 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Also known as
take5.com
Website
take5.com
Category
Vehicle Repair & Fuel
Location
Charlotte, North Carolina
Listed on Five Star Index
2026
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The company replied to 13% of reviews.
Latest
Most recent review: October 2026.
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I have a Ford Edge which calls for a synthetic blend. The mechanic told me I had to have full synthetic for almost double the price. I told him I was a mechanic and knew what kind of oil it took. The guy clearly got upset and extremely rude and was uncooperative. I will never be back. Seven Hills Ohio store. I attempted to call a district manager several times to complain that he tried to upsell me a more expensive product, but cannot get a call back. This company is not worth patronizing.
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Carole C.
I was told by an attendant at the Ridge…
I was told by an attendant at the Ridge Road West Seneca, NY location that my vehicle required synthetic and could not use synthetic blend. Stay away from these bums..
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mauisha T.
Do not use take 5
Do not use take 5. i wanted to see if anyone had the same issues i had with them. i took 2 vehicles for oil change and both times i experience an oil leak, the oil pan was not placed back correctly. my oil light was not on before i took one of my vehicles, as soon as i drove off the check oil light came on. i took both back they so called checked it and crewed the oil filter or whatever back on. oil still leaking. i won’t go back a third time.
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susan W.
The short bald white guy was…
The short bald white guy was condescending and rude. He barked at me and quoted me 120.00 for an oil change. Result was I left
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melissa H.
Engine Damage
I went to Take Five on March 10,2026 for an oil change. At 70 Meredith DR ., Durham, NC.27713. After the oil change I drove out and immediately my oil came on. I looped back around and the man said I will give you around oil change turn off your car. When he turn me to turn on my car my engine was making a loud noise and the motor blew right there. He said he would file a claim. The manager came out to inspect my car a week later. After me having to call multiple times. She is stalling and will not give me no claim number paperwork or information. I am calling corporate and getting the runaround I don’t know what to do. My car is engine is damaged all because the negligence of the crew that was there that day and I should be reimbursed for what they did to my car. It cannot be driven at all. The motor is gone.
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Emily C.
DO NOT USE TAKE 5 OIL CHANGE IN ROCK HILL SC
On Monday, we took our daughter’s car in for an oil change at the Rock Hill, SC Take 5 Oil Change and paid $91 (including tip). The next morning, my husband started the car and oil immediately spilled all over our driveway. He quickly realized the oil filter had been left loose. Thankfully, he caught it in time, replaced two quarts of oil, and cleaned up the mess. Had our 16-year-old daughter driven the car, the outcome could have been much worse.
I called the shop and spoke with the manager on duty, who was polite and apologetic. I simply requested a refund. He took my information and said a check would be mailed, and asked my husband to follow up with the store manager the next day.
When my husband called on Wednesday, the store manager claimed the previous employee “misspoke” and said refunds couldn’t be issued without inspecting the car. When asked if he truly expected us to drive a car empty of oil to him, he suggested he could have come to us—implying we should have left our car undriven and without for a day over a $91 refund. My husband requested a call from the area manager, but two hours later, no one has followed up.
I just called back and spoke to the same manager-on-duty as before since the store manager has left for the day. I asked for the area manager’s phone number, and he would not give it to me.
At this point an employee royally screwed up on Monday, another employee “misspoke” on Tuesday, and on Wednesday I still have a stained driveway, no refund and what could have been a severely damaged Toyota Highlander—avoided only because my husband caught their mistake in time.
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Rogelio R.
Take 5 - 8955 Hickory St, Frisco, TX location
If I could leave a minus Star Review I would.
Decided to try Take 5 today.
I thought it was a simple oil change and now I'm worried about anything and everything they may have touched. I spent an hour and 18 mins there and it is the first time I have texted my mechanic, DURING the oil change, asking him if they should be removing parts from my truck and then asked him to come check my truck AFTER an oil change. I dread to know how many pounds of torque are on that plug and how many bolts they stripped on my skid plate.
3 people went under my truck. One to change the oil, one to fix/correct the first guy, and then the last guy to do "checks"?
As time ticked away, many other workers looking at the first guy under my truck and trying to avoid eye contact with me. Not one time did a manager come to explain what was happening nor the guy who did a great job taking my payment.
I get that all vehicles are different, I get that people are new, I get problems happening, however, not only was it a LONG process, one that I don't trust, but they also left a mess on my truck. Had to get my truck washed after using Take 5 from fluids on the side and hand prints on my hood.
As I was sitting there I told myself, I need to learn how to change my own oil.
8955 Hickory St, Frisco, TX location
Pictures available on this location website reviews.
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Ray T.
Careless and apathetic employees who have no professionalism
My name is Ray and I came in for an oil change at the Poinciana fl location at 4:28pm on 3-22-26 (A start Sunday), and was turned away by a service member and the manager saying they had to clean up the shop so I could not get an oil change even though I was there before closing and THE BRAND MONTRA IS 10-minute Oil changes. I have a BMW so the maintenance is very important to maintain. There were two
Cars being serviced at that time and they have 3 bays. There were 4 total employees (I was told there were 3 by the manager) but one was on break which was a red flag because as a manager you should not allow breaks within the first hour or the LAST HOUR of a shift because they are the most important hours of a work day. The manage did not seem completely competent and very condescending, he believed be cause he was smiling that he was being professional but that was not the case. Rule one of profitable business is not to turn away business! I wonder how much money he has cost the business but turning customers away because he was ready to go home. While I was there he turned two additional cars away as well.This was a horrible experience and very disappointing. Again, my car needs to be serviced in a timely manner and I always had a good experience at this location all be it with a different manager. Now I have to look for another trusted company to help me keep my vehicle safe and operational. FYI if the employees don’t want to work the entire shift on Sunday maybe Take 5 should not open that day and have their customers waste time driving to the location just to get turned away.