Tactical Pro SupplyReviews of tacticalprosupply.com

Recently ordered a pair of board shorts from this company. I was all hyped on their patriotic mantra. First pair didn’t fit. They were ok to exchange if I paid for return shipping. Fair enough I guess. Upon receiving the replacement , same issue. Fits exactly the same. So I asked to return for a refund. I was told I could pay to ship back , again and I would receive a credit. Why would I want a credit when I was already unhappy with their product twice ? A prepaid return label and an “I’m sorry sir” would of been the right response. This company has a lot to learn about customer service. Stay away

My husband and I order two sweatshirts we are in love! The thick material is wonderful for these cold days and the size fits just right for us. Me being a large n my husband being a X large’ we will be ordering more as soon as possible!

I ordered twice from TPS. First time I ordered 2 board shorts...I had to return one of them because it wasn't what I ordered. Second order was for some tanks I wanted before I went on a cruise. Two days after ordering I received an update saying it was ready to ship out. 3 weeks later...nothing. 3-1/2 weeks later I send an email and receive a reply 'we'll look into it.' 5 weeks later after my cruise...nothing. No email no tanks. Told them to just give me my money back

Love the t-shirt I ordered! Will probably order more. And it got here so quick! Really impressed! Ordered from a different company and after about 2 weeks, I inquired about the t-shirt. They had to verify my address! Then I got my t-shirt. But I love this one! Truly! Thank you!

Zero stars. Waste of money. Customer service is awful. Been weeks and they never even shipped my item, despite saying they ship in two days. All they keep says is that it seems USPS lost the package.. Ok and??? What does that mean for me??? Do i not get my order or money back due to USPS? I wouldnt know. The customer service hasnt exactly helped.

I am shocked reading the reviews below. Thankfully I did not have the same experience. I order a shirt for myself and took advantage of the mystery shirt deal for my boyfriend. When I got the shipment in less than a week I was impressed. The quality and fit of my shirt were spot on. I did not like the mystery shirt because it was branch specific so I asked if I could exchange it and pay the difference. They offered to replace the shirt without me sending the one I had back and only charge the less than 6$ shipping. So thankfully my experience was definitely extreme opposite. BBB ratings are also extreme opposite.

The product is not what they advertise on all their social media accounts. They do not return customer service calls. They email you MAYBE 1 day before they tell you their return policy is to give them a tracking number within 14 days of the item being sent. Then they tell you they don’t give refunds just a store credit. DO NOT BUY FROM THESE CROOKS!

I wish I could give zero stars. I ordered something on 12/12/20 and it was for 280 dollars. I got an email a saying order is placed but that’s it. I have called and they aren’t taking phones calls says to email and I have sent several emails trying to find out when my items will be shipped and a tracking number but I get no response back from them. These were Christmas gifts. This place really sucks. I should of went to Amazon and got the same things there instead of this bs place.