Alby
Brilliant customer Service
I bought a case plus Bluetooth keyboard for my HP tablet. I have used it pretty continuously since December 2017. Last weekend it stopped working after switching on for a few minutes. Thought it might be the battery but a full charge never fixed it. I contacted Customer Services in the middle of Sunday morning and explained the problem. I had a reply by return from Paula, who after suggesting a few solutions, none of which worked, said that the keyboard was not repairable and promptly agreed to replace it for me. I am really pleased with this level of customer service, had it been many other companies I expect that I would still be waiting for the first reply. Ten out of ten, thanks very much