Tablet2CasesReviews of tablet2cases.com

Response from Tablet2CasesMar 25, 2020

Hello Dan, Your feedback is valuable to us. Thank you for giving us shining stars! These stars will inspire our team to thrive and bloom regularly. Prolonging the life of your iPad is the main reason we do our best at Tablet2cases. It is the most valuable and satisfying thing to do. Thanks again, and if you ever have any questions or feedback, send us an email—I read and respond to everyone. Enjoy your buddy case. =) Best regards, Erma Head of Support - Tablet2Cases

Response from Tablet2CasesMar 25, 2020

Hi Lori, It always makes me (and the whole team) super excited when customers are so happy they tell the world about their buying experience with us. Your satisfaction with the purchase matters most, and I am delighted that Marj has been beneficial to you. She's one of the best in the team. Thank you for voicing out your thoughts and for being a loyal Tablet2cases customer. Best regards, Erma Head of Support - Tablet2Cases

Response from Tablet2CasesMar 24, 2020

Dear Kristi, Thank you for your feedback. I am sorry to read that you have yet to receive your product nor refund. I have tracked your package and can see that this is returned to the sender [us] for a reason—No Access to Delivery Location. If someone parks their car in front of it or is too close to mailboxes for the carrier to deliver mail without getting out of his vehicle safely, the mail delivery access point is considered blocked. When this happens, the carrier will not deliver, but hold the mail at the local post office until the mailboxes are no longer blocked. Safety is critical to the post office most especially in these challenging times. Postmasters are required to follow all the rules of driving, which may include no double parking, backing, etc. I have reached out to you via email to resolve the issue together. Looking forward to hearing from you with the preferred course of action. Sincerely, Erma Head of Support - Tablet2Cases

Response from Tablet2CasesMar 25, 2020

Hello Luke, I really appreciate you leaving us with sparkling stars. Our founders built this small business to help our customers with their gadget needs, and your review confirms we have achieved that sole mission. Thank you again for being an awesome customer! If you need any assistance in the future, send us an email, and we’ll happily engage ourselves. Best regards, Erma Head of Support - Tablet2Cases

Response from Tablet2CasesMar 23, 2020

Hi Susan, Thanks for your review. We appreciate you coming back to us again. I always make sure to spread the word of such nice feedbacks with our team at Tablet2Cases. We focus our work in ensuring that you are happy not only with the product, but also with the service. Our goal is to reach that customer satisfaction by offering superb communication. And of course, great discounts always help :) Next time you come to us, we'll do our very best to exceed your expectations. See you soon, and bring a friend! Carlos C. Ayon VP, Sales - Tablet2Cases

Response from Tablet2CasesMar 18, 2020

Dear Barbone, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Marj will definitely be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to doing business with you again! Best regards, Erma Head of Support - Tablet2Cases

Response from Tablet2CasesMar 19, 2020

Hello Michelle and Edwin, Thank you for your review. Please accept my sincere apologies for any potential inconvenience. Providing a great customer experience is very important to us, and we are very sorry that your initial experience did not meet that standard. You reached out to us about the issue. However, we failed to establish that these are wrong cases ordered, resulting in shipping out the same items. My sincere apologies for this mishap and I want to assure you that the situation is not ideal, and most importantly, unintentional. I have sent out a direct email to provide options to resolve the issue. I hope to hear and that you will give me another chance to win your trust back. I am looking forward to your reply. Sincerely yours, Erma Head of Support - Tablet2Cases