Tablet2CasesReviews of tablet2cases.com

Response from Tablet2CasesJul 20, 2020

Dear Manikandan, Thank you for the feedback. I apologize for making you feel this way. This is not the buying experience we want to share with you. Our shipment is usually faster, but with the evolving situation lately, mail and parcel services are severely impacted. Many shipping operators have also suspended mail operations, and there are less air and land transportation available. Our shipping partners are delivering parcels within the delay. Despite these challenging times, we are doing the best we can given the logistics options available on that day. We have also mentioned the shipping timeframe during the checkout process. Your peace of mind is our top priority, and I want to find the most convenient solution for you. I have reached out to you via email, and I am looking forward to your reply. Best regards, Erma Lozada, Head of Support Tablet2Cases

Response from Tablet2CasesJul 18, 2020

Hello Wyatt, Your feedback means a lot to us. Thanks for taking the time to share your feedback. It means so much when our best customers share their experiences with the whole world. I'm glad that you are happy with the product despite the issue. Have a great day and stay safe always! Best regards, Rafhael Customer Support Specialist Tablet2Cases

Response from Tablet2CasesJul 13, 2020

Hello Claire, Thank you for your feedback and for giving us 4 stars despite your difficulty in removing the blue film. These stars will help our small business deliver better. If you’re struggling with anything about the product, I encourage you to send us an email. Best regards, Rafhael Customer Support Specialist Tablet2Cases

Response from Tablet2CasesJul 8, 2020

Hello Tad, Thank you for the review. I'm sorry to hear that your Cooper Dynamo Rugged case order is yet to arrive. Due to the situation in the United States, the service time and delivery range of parcels may be affected to a certain extent. Our shipping partners are delivering parcels within the delay. Despite these challenging times, we are doing the best we can, given the logistics options available on the given day. Your peace of mind is our top priority. It is for the same reason we made sure to provide the delivery timeframe information on the check out process. At this writing, your package has already reached the US and will be out for delivery soon enough. Hopefully, this gets to you within this week, so you can already enjoy the iPad with the rugged case on it. I am writing to you directly to provide more information and looking forward to hearing back from you. Best regards, Erma Tablet2Cases - Head of Support

Response from Tablet2CasesJul 3, 2020

Hello Jimenez, Thank you very much for the constructive feedback on the product. Our company values put customer satisfaction as the top priority. In light of this, I'd like to discuss the situation with the pin and further investigate the matter. Perhaps this is a one-off product or can be an opportunity for us to improve its mechanism. Our peace of mind guarantee also covers your purchase, so I'd love to layout options and make things right for you. I have reached out to you via direct email and looking forward to hearing back from you. Best regards, Erma Head of Support - Tablet2Cases

Response from Tablet2CasesJun 22, 2020

Hello Jose, Thank you for leaving us a positive review. It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. I understand the shipping hold-ups of your order. This is because of the pandemic situation where shipments can take 2-3x longer than normal. Our shipping partners are delivering parcels within the delay. Despite these challenging times, we are doing the best we can given the logistics options available on the given day. We appreciate you entrusting your business with us and enjoy your rugged case. Best regards, Erma Head of Support - Tablet2Cases

Response from Tablet2CasesJun 22, 2020

Bonjour Marcie, Veuillez m’excuser de traduire ce message à l’aide de Google Translate. Malheureusement, nous ne possédons pas le personnel adéquat pour répondre aux demandes que nous recevons en français. Du moins, pas encore. Merci pour les commentaires sur le produit. Je suis désolé que cela n'ait pas répondu à vos attentes d'achat. Nous avons opté pour une hauteur non réglable pour pouvoir supporter une charge plus élevée (plus stable). Nous avons également effectué de nombreux tests pour déterminer la hauteur idéale de la table. L'objectif principal était d'avoir suffisamment d'espace sous la table pour déplacer librement les jambes. Lorsque vous êtes assis pendant longtemps, il est préférable de pouvoir bouger les jambes pour une circulation sanguine plus saine. Plusieurs facteurs ont été pris en compte, notamment la taille et le poids moyens de la personne. Au final, nous avons choisi une hauteur de 30 cm. Votre tranquillité d'esprit avec le produit est très importante pour nous, donc si vous avez besoin d'aide pour à peu près n'importe quoi, n'hésitez pas à nous contacter directement. Meilleures salutations, Erma Head of Support - Tablet2Cases

Response from Tablet2CasesJun 22, 2020

Hi Angela, We're really happy to hear our product and service exceeded your expectations. Every product we stock is hand-selected for your peace of mind. That means we check for functionality, fit, port alignment, precise cutouts, components, stitching if applicable, and overall quality. About one of your iPad chargers, I recommend contacting the manufacturer or the seller to take advantage of the warranty that comes with it. I am pretty sure they will be able to solve this issue for you. If you need anything assistance regarding the rugged cases, send us an email, and we’ll happily jump in and offer help. Thank you again for being an awesome customer! ⭐️ Best regards, Erma Head of Support - Tablet2Cases