Tablet2Cases Reviews | Read Customer Reviews of tablet2cases.com

Tablet2Cases Reviews | Read Customer Reviews of tablet2cases.com

Tablet2Cases reviews

Showing 82 reviews with 4 stars · Clear filters

laurie J.
Sep 13, 2020
Great case altogether ...my only…
Great case altogether ...my only complaint is the screen protector...plastic and cheap. I like the sanitizer and cloth.
Response from Tablet2CasesSep 15, 2020
Hello Laurie, I appreciate you leaving us with sparkling stars! Our company values put customer satisfaction as the top priority, and we are very committed to our customers. In light of this, I invite you to write to us so we can arrange a quality screen protector that meets your needs. It’s people like you that inspire us to work hard and to learn new ways we can develop our service more. Thanks again for being an awesome customer, and looking forward to hearing from you! ⭐️ Best regards, Erma Head of Support - Tablet2Cases
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Dan H.
Sep 10, 2020
They sent wrong case
They sent wrong case. Tried contacting and calling, can only leave message. No response. Finally got email and case issie resolved.
Response from Tablet2CasesSep 11, 2020
Hello Daniel, Thank you for the feedback, and I am sorry you received incompatible products to your tablet model. We have 24/7 support coverage and available via email, live chat, and phone call. Could it be that you have contacted the wrong company? I searched for your information in the system and could not trace contact. Your purchase comes with a peace of mind guarantee. I am writing to you directly to extend my assistance and get the issue you are facing so I can lay options for you. Looking forward to hearing back from you. Best regards, Erma Tablet2Cases - Head of Support
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Moisés G.
Sep 5, 2020
I like the case it good case
I like the case
Response from Tablet2CasesSep 7, 2020
Hello Moisés, I really appreciate you leaving us with sparkling stars! Our company values put customer satisfaction as the top priority, and we are very committed to our customers. Your review confirms we have achieved this sole mission, which is to provide a happy buying environment online. 😊 Thank you again for being an awesome customer! ⭐️ Best regards, Erma Head of Support - Tablet2Cases
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Katherine I S.
Aug 22, 2020
Easy ordering
Easy ordering, updates and reasonable delivery despite the coivd-19. I would would order again from this company. They had had just what I was looking for. The case is very kid friendly.
Response from Tablet2CasesAug 25, 2020
Hello Katherine, Thank you for leaving us a positive feedback. It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. Your satisfaction with the purchase matters most, and I am delighted that our service has been beneficial to you. Write to us the next time you will want to buy again, and we will provide you with the best possible deals and options that you will not find online. Thank you once again for your kind words. Best regards, Erma Tablet2Cases - Head of Support
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nick
Aug 18, 2020
like the product and the web site.the…
like the product and the web site.the only reason I did not give it 5 stars is that it took to long to get them.
Response from Tablet2CasesAug 19, 2020
Hello Nick, Your review is important to us and thank you for giving us 4 stars despite the shipping holds up. Because of the Coronavirus trying times where the supply chain has been dramatically affected, shipments can take 2-3x longer than usual. Our shipping partners are relentlessly delivering parcels within the delay despite these challenging times. We are thankful to are shipping partners who are doing their best to deliver your package to your doorsteps. Despite the challenges, we are glad that you received the package in good condition. If you have any further concerns, please do not hesitate to get in touch. Have a great day and stay safe! Best regards, Rafhael Customer Support Specialist Tablet2Cases
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Laurie G.
Aug 10, 2020
Nice product
Good product, a little slow to arrive. I like how the card sleeve is attached so it can’t fall out
Response from Tablet2CasesAug 17, 2020
Dear Laurie, Thank you for the review. I am sorry if it may seem forever for the delivery of your order to take place. I can understand the eagerness to receive this. Our shipping partners are delivering parcels within the delay. Despite these challenging times, we are doing the best we can, given the logistics options available on the given day. Your peace of mind is our top priority. It is for the same reason we made sure to provide the delivery timeframe information on the check out process. At this writing, your package has already reached the US and will be out for delivery soon enough. I have reached out to you via direct email to provide more information about your order. Looking forward to hearing back from you. Best regards, Erma Lozada, Head of Support Tablet2Cases
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Jacob
Jul 29, 2020
Works great for a toddler
This foam case works great for a toddler. The reasons for four stars: the handle that folds to make a stand makes the iPad a little too upright for viewing. I wish there was more adjustment for the stand angle. The screen protector is not built in and is difficult to apply without getting bubbles trapped underneath. Otherwise good protection for toddler viewing.
Response from Tablet2CasesJul 30, 2020
Hello Jacob, Your feedback is valuable to us. We are so happy to know that despite your challenges with the handle/stand and screen protector, the case still works great. Our production team is working on a possible upgrade of the product and I will definitely let them know with your feedback regarding this matter. If you have any further concerns, please do not hesitate to get in touch. Have a great day and stay safe always! Best regards, Rafhael Customer Support Specialist Tablet2Cases
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Sharon J.
Jul 22, 2020
I ordered the wrong size and they…
I ordered the wrong size and they wanted so much info to return it that I bought another one. I still have the one that doesn’t fit and am not happy. That being said, they contacted me quickly and looks like I will get a refund. Thank you.
Response from Tablet2CasesJul 23, 2020
Hello Sharon, Thank you for the review. I am sorry to read that the team's exchange process was not to your liking. We only asked for your exact iPad model and a photo to avoid the recurrence of the problem once a replacement is shipped out. Our ultimate goal is to provide a positive buying atmosphere and the support team is very committed to valued clients like you. However, we cannot do this alone, please help us help you with the concern. If you can reply to our email so we can move forward with an exchange or return, that would be fantastic! I am looking forward to hearing back from you. Best regards, Erma Tablet2Cases - Head of Support
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