Tablet2Cases Reviews | Read Customer Reviews of tablet2cases.com

Tablet2Cases Reviews | Read Customer Reviews of tablet2cases.com

Tablet2Cases reviews

Showing 14 reviews with 3 stars · Clear filters

Ann L.
Jan 14, 2018
I tried to order directly from the …
I tried to order directly from the company in Canada because I liked their 10” tablet case in navy blue. I tried several ways to place the order and was rejected and felt very uncomfortable. I then ordered through an American based company but could only get the black color.. not the navy I wanted!
Response from Tablet2CasesJan 26, 2018
Hello Ann, Thanks for your review. The reason you couldn't purchase the navy blue case on our website and our Amazon store is that unfortunately at the time, it was sold out. This is the reason it didn't appear as an option to purchase. I'm happy to let you know that it is now back in stock and you are most welcome to return your black case for the navy blue one you originally wanted. Please get in touch with us directly if you would like us to arrange this. Best Regards, Curtis Tablet2Cases
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Yaniv S.
Oct 16, 2017
i didn't get any feedback what is the …
i didn't get any feedback what is the status of my order and when i'm supposed to get it?
Response from Tablet2CasesOct 21, 2017
Hello Yaniv, Thanks for your query. Shipping to Israel can take a little longer than other countries due to customs procedure. I can see that your item passed through Georgia on its way to you. Unfortunately, there are no delivery notifications for Israel addresses currently due to the local post system. If you have not received your item within the next 3-5 days, you can always get in touch with us on [email protected] and we will be able to offer a full resolution via an expedited reship or full refund. Have a nice weekend. Curtis Tablet2Cases
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Debra F.
Jun 14, 2017
Too little, too late for me
This was not at all what I was expecting. In the pic it looked like a zippered carrier with a pouch and inside pockets to slide things into. Keys, phone, pen, stylus, charging items and a small pair of earplugs and I am good to go. The ones I ordered were for my sister and I to accompany us on a trip. I thought I had allowed plenty of time for shipping but it did not make it in time. I had to purchase something locally and surprisingly I found a leather zippered cover which kept the tablet in place.to I had hoped to ao accompany me as I had hoped. Instead I found a leather zippered case that is at least secure thus minimizing potential scratches.
Response from Tablet2CasesJun 15, 2017
Hello there, We highly appreciate your feedback. I am very sorry to hear you aren't fully satisfied with the product and service you received, we definitely would like to improve you experience with us and offer you a convenient solution, as such, I kindly ask you to contact us directly for more details regarding this matter. We are definitely looking forward to hearing from you. Best regards, Tablet2Cases
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Gregory D.
Apr 8, 2017
Delivery time was a bit delay
Delivery time was a bit delay
Response from Tablet2CasesApr 18, 2017
Dear Gregory, Thanks for your review. I'm sorry to hear that you are unhappy with your delivery time. I can see that you placed the order on 9th March and you received it on 15th March. We shipped your order within 48 hours of you placing your order and it arrived within 2 business days after being shipped from our warehouse. Nevertheless, I can see that our Support agent Ana has gone ahead and refunded your shipping costs in full. If you have any further queries please don't hesitate to get back to us. Best Regards, Curtis Tablet2Cases
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Virginia T.
Jul 10, 2016
GOOD but could be better...
This is a very nice leather case with a wide elastic strap that folds over to keep it closed. The rubber corner pieces stretched out long enough to hold each one in place although, in Landscape Mode, the top right piece covered up the Power button on my tablet which kept it from staying Off. I had to take a blade and slice off some of the area that was pressing down on the button in order to expose it completely. Also, as I always use it in Portrait Mode and there are no ridges to hold it in place, I had to create some. I measured off 3 equal spaces and lengths and cut 3 thick black strips of leather which I glued to the bottom and which now serve to keep the tablet propped up at 3 different angles. Now it's PERFECT!
Response from Tablet2CasesJul 11, 2016
Dear Virginia Tolstoy, Thank you for your review. I'm glad that you like the case. I have forwarded your feedback to our product team who are in charge of product development. We have also sent you an email to discuss the possibility of a refund/ replacement. We look forward to your response. Best Regards, Curtis Tablet2Cases
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Joe M.
Jan 14, 2016
Not A Good Fit .
My tablet fits rather Loosely in the case. I expected a much better fit with my case. I am always careful when it's in the case as I feel it may fall out or I may drop it .
Response from Tablet2CasesJan 15, 2016
Dear Joe Mannello, Thank you for your feedback. Your satisfaction is very important to us. Can you please contact us on [email protected] with your precise tablet model. We would like to investigate this issue further to make sure that you received the correct case for your device. Thank you in advance. Best regards, Pavel Smirnov.
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