Jessica Z.
They installed the wrong color pavers…
They installed the wrong color pavers and then expected us to pay the difference to fix the install. They did come and fix a step that I did not like under warranty that looked unstable. I have tried to get into the website to print the receipt and my account is blank. I paid almost 10k for pavers I don't like and I can't even get a receipt. I have emailed the company several times and got the standard "I forwarded your request to the Fremont office" but no response in a month. Emailed them again but I'm not hopeful. I wish I had known this company had such terrible customer service.