Synergy Internet LLCReviews of synergyinternet.us

Response from Synergy Internet LLCOct 6, 2021

Dear Jessica, I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. My deepest apologies for any inconvenience we have caused you. We wish you all the best in the future. Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future. Best, Synergy Internet

Response from Synergy Internet LLCAug 13, 2021

Dear Customer, We are so sorry to hear that there were issues that prevented us from providing you with the service you expected. Synergy is not in the business of stealing money. We are interested in long-term customers who stay with us for years. Unfortunately, company policy clearly states how refunds are provided. For more insight, you can read our refunds policy on our website here: https://www.synergyinternet.us/mt-content/uploads/2021/08/refunds-promotions-and-offer-disclaimers-policy-8122021.pdf While we strive to be as efficient as possible, hiccups do occur. We cannot legally hold onto your money if you have not received a service. We do have a policy in place regarding how you will receive refunds. We suggest following that policy for a quick return of your funds. Feel free to chat with us Monday through Friday, from 9 am to 4 pm, PST or call us at 855-7-SYNERGY, option 2, to speak with a representative concerning your issue. We are growing and always looking for ways to improve our service. We appreciate your feedback. Once again, we apologize for any inconvenience this may have caused.

Response from Synergy Internet LLCJun 29, 2021

Kim, its true. We do use Verizon on our backend and in some places we do not always hit the mark. Our apologies that our services did not meet your needs. Thanks for being our customer, if only for a little while. We are sad to see you go and wish you amazing success!