Synergistic LabsReviews of synergisticlabs.net

I had to go directly to the lab and complete a medical records release form to get my GI Map results because (even after multiple communication attempts) synergistic labs never sent them to me nor replied to my emails.

I ordered a full panel test from Synergistic Labs three weeks ago and was told results would arrive in less than two weeks. It’s now past that timeframe, and I still haven’t received anything. Over the past week, I’ve reached out multiple times but haven’t gotten a single response. This tells me that either nobody is manning their customer service, or they’ve taken on more business than they can handle. Either way, I feel like I’ve fallen through the cracks and wasted both my time and $400 on a test that hasn’t delivered. At this point, I feel ripped off and extremely disappointed. I would not recommend using Synergistic Labs. There are plenty of other providers who respect their clients’ time, money, and trust—go somewhere else.

sent 3 emails asking where my results were. waited a month for them to come back after my coach had to send an email asking for my results. really disappointed in the customer service response part

Sent multiple emails to get my lab results. No response finally reached out to them on Instagram and still couldn’t get my results. My health coach finally called their contact and was able to get the results.

Never answered emails and never returned phone calls.