Synchrony is a consumer financial services company headquartered in Stamford, Connecticut, United States.
Synchrony (synchrony.com) has 89 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Cheryl L.
Hope I NEVER have to deal with this company again. Tried to check why a $40 charge was added but could not login to my account. It did not recognize my account ID, password, SSN, or birthdate. Could not sign in or create a new account. After getting through their endless recording twice and finally getting to an agent, neither was any help and then both disconnected.
Alec
This place is awful and they don't provide benefits for military as they should under the SCRA. I have wrote them so many times in the mail and every month I still see that huge interest rate being charge. When you reach out to customer service they keep routing you to some finance office which is only an address no phone number. I will never use them again.
jim O.
This company is unfortunately attached to my Penny's account. I sent the payoff of the bill on time and of course this Bank found a way to charge me $32 in late fees!! Don't use this organization their honesty is definitely in question!
Sunshine
Synchrony is now charging 1.99 to mail a paper statement now. What about the elderly customers like my mom who does not use a computer? This company is one of the lowest I have encountered.
haiuyen N.
This place is a joke and a scam . Opening a dispute is total hussle . And they always gonna favor the scammer . Literally! I bought electronic purchase online that could be sent by email . The scammer then sent me some rondom stuff does not match the description at all . But they still closed my dispute because they said the seller did sent prove that they sent it to me on the email . Like they dont even check if the thing is what he supposed to sent they just said ok closed ? They do not care about costumers at all
Arnaldo
I don't know what is Synchrony's problem but they gave me a $1,000 credit card I've been making my payments on time and doing extra payments so in the middle of March I decided to put $400 down to my card just 2 weeks later, today to find out that they reduce my credit card credit to $600 then what was the whole point of making up for $400 payment for if they decided to mess me up, I called them so they can tell me I have too many credit lines open, like is only 4 cards and all in good standing accoring to my credit report! So just because of that they decided to lower me to $600 credit line that's stupidity and I'm going to cancel this card
Walter G.
Sad! Stay away!
Michael B.
These people are the poorest excuse for a credit provider. I have an 847 FICO score on Experian and they denied me credit. Their convoluted system of checking your credit requires you to do a 5 second video, photo the front & back of your license and if their equipment won’t accept it tough. They demand your SS number. I’m tired of being mistreated by credit card companies & banks. These people have ZERO sense of customer service. I’m considering getting an attorney. Do we still have truth in lending laws. I will complain to the credit bureaus. I hope Sam Ash sees this review.
