SynchronyReviews of synchrony.com

I am deaf and Synchrony refuses to help me update or access my account without forcing me to call them. I dont have a tty device. This has happened several times with several agents on chat.

On about July 5,2023, I was asked to apply for a Sam's credit card, told it would not show on my Credit Report,LIE AND LIE, I now have a hard inquiry and A denial of credit. My score was 675 and 697 and synchrony sent me a letter of denial because they score me at a 478 credit score and I already have a card of theirs through Amazon, never been late always paid off. IT seems to be another way of trying to control who they want to approve regardless of a person doing the right thing, GOOD LUCK TO ALL, I SUGGEST NO ONE APPLY and Sam's Club should know

Had an upcoming renewal of a CD that I wanted to close. Called them two weeks in advance in additional two more calls and the account has still not been closed on Maturity date. They said it would take 5 to 7 days to actually close out and then another 7 to 10 days to mail the check. I would advice everyone to avoid Synchrony bank. Very poor service. Will not allow you to close the account on line. Requires you to call and then still no progress.

I had a dental appointment 2 years ago and set up automatic payments. SyncronyBank thru CareCredit. A week ago I decided to make another 0% credit and was very surprised because they told me that I was charged $800. Why? They told me that I missed a payment or didn't pay everything on time. The initial statement 2 years ago was around $1200. I paid it fully and now I'm still owed money? Something is not right.

I HAVE AN AMAZON ACCOUNT WITH THEM. I HAVE BEEN UNABLE TO ACCESS MY ACCOUNT FOR MONTHS. I HAVE CALLED MANY TIMES AND THEY SAID THEY ARE WORKING ON IT. I CAN NOT FIND ANYONE TO CORRECT THIS. SO NOW WHEN I ORDER I USE ANOTHER BANK CARD. I ASK THEM TO SEND ME A LETTER THAT THE ISSUE HAS BEEN CORRECTED AND THAT I WILL NOT USE SYNCHRONY BANK ON AMAZON UNTIL I CAN LOG IN TO MY ACCOUNT AND I SPEND AN AVERAGE OF 1,000.00 A MONTH FOR BOTH MY HEALTH, HOME, AND BUSSINESS NEEDS..

The worst credit company by far I've ever had

This bank is the worst at refunding YOUR money! I had a loan financed through Synchrony bank and paid the loan off. In paying the loan off I overpaid $432. I tried to get those funds refunded and the bank took every possible measure, including sending me nonsense security procedures that failed every time in order to not refund the money. BUYER BEWARE!!!!! This is a company that will definitely attempt to keep tour funds from you!

The cheapest sofa I ever bought. Disappointed in the quality and structure of the material. I’m embarrassed that this junk is in my house. Please come pick it up. This company will report your account balance to the credit buero before your payment date. So if you walk out of the store owing 1000$ and you don’t have to pay for 30-45 days they will report what you owe even before the due date. It seems to be an underhanded way to keep you on the hook for buying products that are obviously different from what’s in the store. Please come get this hideous sofa set!