Syncfusion®Reviews of syncfusion.com

Response from Syncfusion®Aug 14, 2025

Dear Syed, Thanks so much for your use of Essential Studio, and for the feedback you've shared. I see that you've already submitted a ticket with our support team on the performance issue - thank you for doing that! I hope our team's recommendation of a "lazy loading feature" in our chart component has been somewhat helpful. My understanding is that allows data to be loaded on demand, which should improve performance and responsiveness. Since it sounds like you're still experiencing an issue, though, I've asked our team to review again and assess whether there's anything additional that could be done or implemented on our end. Please feel free to share any additional relevant details in the existing support incident. While I can't guarantee anything, rest assured that our team will be taking another look at things. I'm hopeful the feedback you shared here will eventually lead to the kind of performance you're looking for! Kind regards, Sierra

Response from Syncfusion®Dec 9, 2022

Hi Fred, I really appreciate you taking the time to let us know how we can improve your experience with Essential Studio. I took your feedback to a senior product manager and he’d love to get a bit more info, to best direct the team’s efforts. When you have a moment, could you create a ticket via your support account with any or all of the following details? You can log in via https://www.syncfusion.com/account/login. Online documentation: Which platform were you exploring when you noticed lagging code examples? Do you recollect the specific controls you were looking at? The documentation team strives to keep pace with the weekly release schedule and will certainly work to address any shortfalls! You may already be aware of it, but in addition to the code examples and demos on our help site, there’s another that may be useful to you and others looking to upgrade to new releases: https://help.syncfusion.com/upgrade-guide/. Tutorial videos: Which product and framework would you like to see more videos for? If you can share details about the topics that would have been most helpful while you were getting started (or that would be helpful to you in the future), that would be very helpful to the technical team in prioritizing content creation. We’ve ramped up our use of videos on Syncfusion’s YouTube channel (https://www.youtube.com/syncfusioninc) and our site (https://www.syncfusion.com/tutorial-videos), but there’s always more to do! We welcome feedback on which areas are top-of-mind for our customers. Thank you in advance for any additional details you’re able to share. If you can log them via a support ticket, our team will be back with you on timelines ASAP!