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Symtmetry (symtmetry.com) has 125 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Azucena A.
I ordered a Bra from this Symtmetry on Facebook, after few days of the order placed i finally got a totally wrong size. I asked for a 38C bra and I received a Bra with a size of maybe 30A. I contacted customer service 3 times with pictures and codes and they offer 2 dollars instead of exchange what they did wrong. I can prove this awful experience.
Francine F.
Terrible company. Highly advise avoiding any purchases from them. The entire process of trying to return 2 denim jackets I purchased was time consuming and unprofessional. Product was advertised as fully refundable. After numerous emails with offers of $7 to $21 CREDIT I turned down what they indicated was their final offer. Jackers were of poor quality and not true to size. Avoid this company.
Jeff M.
Absolute fraud! Orders 2 shirts XXL. I usually wear an XL and ordered larger for extra room. Shirts arrive and there is no size on the shirt but I put it on and it’s a Sm or Med at best. I ask for refund and they tell me they sent me what i asked for. I asked them to tell me what size I ordered and they couldn’t. Their solution was that I should just give the shirts to someone else. They asked for pictures of all the packaging and QR codes, which I had and sent to them. No refund. I could pay to ship it to china and they would review it there. 100% scam
Kelly T.
I ordered dresses and received what would be a tank top with built-in shorts. The item is about 20 inches long in total. This is the worst items I have ever seen. Such a scam company. DON'T ORDER ANYTHING FRON THEM!!!!!
Izzie’s M.
I ordered two rompers and a set of three sports bras and free shipping. There was a $2 charge for insurance. Total said $56 when I clicked on complete the total jumped up to $74. Nothing was listed that had additional charges. Got an email with the order confirmation number. Looked it up and that said $56. But my bank said they charged $74. Got in touch with their customer service through email. They said they would look into this. But get this shady comment! They would not get back to me if they decided I was owed a refund, they would credit it back to “the original account” (what is that, so weird). I’m going to contact my bank and see if they can cancel the order. I do not trust them.
Vera F.
Absolutely awful! Bad, cheap product (not at all like the photo). Co not sending return address and trying to negotiate the refund, initially offering $8 on a $43 purchase. No they are not replying to emails. Horrible, fraudulent business.
