SyllabyReviews of syllaby.io

Crappy software and they just keep auto billing you. The owner is all about taking your money and doesn't care about all the issues the software has.

I hate websites who will not let you unsubscribe after a trial period if the payment date passes, despite the reality that you have not been using the platform - I reached out to them three times to help and they just kept trying to take the money

No way to cancel the account so once you sign up to the "free trial" you're paying and there is no way to cancel! I've had to reach out to my card provider to try to stop the charges!

They over charge. They say they charge 13 credits for a minute but consistently charge much more, almost twice as much in some instances. They have no customer service. Only Bot is available for reporting issues, and when you do, you get an email asking you to provide more details with a promise to get back to you and they never do.

I got a 50% discount on the basic plan. Well, that was good, but when I checked my credit cards I noticed that I was charged not only 50% off, but additionally 100% from a different email address that I had used in the past. Both charges on the same day, even though I hadn't used the older email address there for quite some time. I canceled that "subscription" ASAP, but we'll see whether I get any money back. This has never happened to be before. Very shady business.

The service is alright, buty issues aren't with the service. It's the fact that I cancelled my account, but they are still trying to charge me at least three times(Luckily, I put a card that doesn't have any money on it for the free trial). This screams shady. You also aren't able to get ahold of their customer service team for them to manually cancel the account, either.

I took out the trial, to realise it’s not what I need for my company. They took the money out of my account midday on the last day of the trial. I have tried contacting them 4 times to via their contact us form, to hear nothing back. Customer service is awful. For a new start up I’d expect CX to be top of their priority list.

Yip, no free trial. They said you dont need to add CC details to obtain free 7 days..This is false !