swonderdirect.comReviews of swonderdirect.com

Harper was exceptional. I received the correct replacement fin with professional assistance and thoughtful follow up. Thanks.

this week I had a chance to try out SeaWolf - a battery-based pump for SUP. It was an amazing experience - the pump was able to inflate 2 SUPs to 12 psi and 15 psi within 5 and 7 mins accordingly, which is at least 2 times faster than any pump I ever tried, nonetheless comparing this to a manual pump.

Mira was great, following up to make sure product was shipped and received successfully. Haven't had chance to use my SEAWOLF Pump but looking forward to checking it out.

Mira provided great customer service, checking in to make sure product was shipped and received successfully.

Mira was so helpful and communicated effectively and kindly. She responded to my question and was able to fix the issue quickly. Thanks so much!

Mira was very helpful when I needed a replacement click-n-go fin and the website said they were out of stock. She quickly shipped one out and kept in constant communication until it was delivered to make sure there were no issues. Excellent customer service! Thanks Mira!

Purchased a paddle board from Woot.com in April 2022. Prior to purchase, I saw that several reviews noted that the fin included was incorrect, but Swonder had promptly replaced it with the correct fin. The board arrived and sat in the box in my garage through the hot Florida summer. Last weekend, I took it out to try it and remembered the fin issue, so that was the first thing I tested. Mine did not fit and was obviously not the correct one for the board. I emailed Swonder on a Sunday and received a same day reply from Mira. Mira took the time to identify the issue and find the solution. Once I provided photos, she quickly replied that the correct fin would be shipped. She provided tracking info, and also followed up via email once the fin arrived to ensure that it was correct and in good working order. GREAT customer service! Thanks Mira and Swonder for an excellent experience.

Mira was wonderful! She helped trouble shoot which type of fin I needed replaced, was prompt and patient!