SwissWatchExpo Reviews | Read Customer Reviews of swisswatchexpo.com

SwissWatchExpoReviews of swisswatchexpo.com

4.053 reviews
Jewelry & Watches
315 East Paces Ferry Drive NE, Atlanta, Georgia

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SwissWatchExpo

About SwissWatchExpo

SwissWatchExpo has been recognized in Forbes, The Wall Street Journal and The New York Times as the premier online retailer of pre-owned luxury watches due to its reputation for authenticity, its expansive collection of watches, and its superior customer service. With a team of in-house Swiss-trained Watchmakers that open, meticulously inspect, authenticate, service and polish every watch in their inventory, SwissWatchExpo is able to guarantee that all its watches are certified authentic and in excellent working condition. The company has one of the largest inventories of pre-owned luxury watches available for sale under one roof, and a team of non-commissioned expert Watch Consultants that help clients select the perfect timepiece. SwissWatchExpo was established in 2009 and is based in Atlanta. Customers are welcome to visit their showroom by appointment only.

SwissWatchExpo (swisswatchexpo.com) has 53 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: swisswatchexpo.com
Website: swisswatchexpo.com
Category: Jewelry & Watches
Location: Atlanta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 94% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SwissWatchExpo reviews

Showing 40 reviews with 5 stars · Clear filters

LW
Aug 17, 2026
I was extremely impressed with my…
I was extremely impressed with my experience with Swiss Watch Expo. I bought two watches and was helped by Angel, who was very informative and knowledgeable. It was a pleasure working with her. I will definitely purchase from Swiss Watch Expo in the future!
Response from SwissWatchExpoAug 18, 2026
Hi LW! Thank you for choosing SwissWatchExpo, and for your 5-star review! We are happy to hear that you had a great experience purchasing your watches from us. We take great care to provide certified authentic watches in excellent condition at a fair price, and all of the watches on our website are in-stock and available to ship out the same day. And we also appreciate your comments regarding Angel - please note that all of our non-commissioned watch consultants and operations professionals work together and are dedicated to delivering an exceptional customer experience. We are grateful for your trust, and look forward to working with you again. - Your Friends at SwissWatchExpo
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Jeffrey P.
Jul 25, 2026
Reviewed company's background and found…
Reviewed company's background and found them to be a credible online reseller of Rolex watches. Purchased a watch that was too small for my wrist. Contacted Joshua and he arranged for me to return watch. No pressure on providing a full refund minus $50 for shipping. I then found the watch that Joshua had recommended. New watch (Rolex 126610) arrived and was perfect. Josh followed up with a call to check on status of transaction. Josh was fantastic and I would make a purchase again form SwissWatchExpo without a moments hesitation.
Response from SwissWatchExpoJul 25, 2026
Hi Jeffrey! Thank you for choosing SwissWatchExpo, and for your 5-star review! We are happy to hear that you had a great experience purchasing from SwissWatchExpo. We also appreciate you calling out Joshua - and note that all of our non-commissioned sales and operations personnel work together to deliver a great experience for our clients. We are grateful for your trust, and look forward to working with you again. - Your Friends at SwissWatchExpo
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Jim
Jul 13, 2026
Another Perfect Purchasing Experience!
Last week, I received one of my grail watches from SwissWatchExpo - a Rolex Pepsi on a jubilee bracelet. Back in December 2024, I bought my first Rolex, a Hulk, from Ro at this store. Since I had a flawless experience with him, I asked for his help again. Just like before, Ro called me to FaceTime and show me the watch and answer questions. In particular I wanted a Mark III bezel and wanted to know about the fit for the bracelet. I told him my wrist measurement and he said this watch at 7.5” would be perfect . Indeed it was. I cannot compliment Ro, SwissWatchExpo or all the people I’ve dealt with there enough. They are passionate about timepieces, answer all questions and have a brilliant selection. Both watches were delivered promptly and safely packaged. Buying from SWE was a pleasure and I look forward to years of business with this company.
Response from SwissWatchExpoJul 13, 2026
Hi Jim! Thank you for continuing to choose SwissWatchExpo, and for your 5-star review! We are happy to hear that you had several great experiences purchasing watches from us. We take great care to provide certified authentic watches in excellent condition at a fair price, and all of the watches on our website are in-stock and available to ship out the same day. And we really appreciate your comments regarding Ro - we're glad that you are happy working with him and please note that all of our non-commissioned watch consultants and operations professionals work together and are dedicated to delivering an exceptional customer experience. We are grateful for your trust, and look forward to working with you again. - Your Friends at SwissWatchExpo
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Thomas F.
Jul 10, 2026
Excellent Condition means Exceptional
After searching for a specific brand and like, I was disappointed that what I was looking for was discontinued by Omega. The previously owned time piece that was being sold by Swiss Watch Expo was what I was looking for and when they state that a previously owned time piece is in excellent condition, it may as well be considered brand new. After my initial contact and inquiry, they were fast to reply and provide the information I was requesting. It was an easy choice to purchase once likable information was obtained. T. Fullford
Response from SwissWatchExpoJul 13, 2026
Hi Thomas, Thank you for choosing SwissWatchExpo to purchase your Omega timepiece, and for your 5-star review! We are happy to hear that you had a great experience purchasing from us. We take great care to provide certified authentic watches in excellent condition at a fair price, and all of the watches on our website are in-stock and available to ship out the same day. Regarding your comments about the condition of your watch in particular, we are glad to see this as our entire team (from purchasing, watchmaking, polishing, and operations) is focused on ensuring authenticity, functionality, condition and quality in every watch we buy and sell. We are grateful for your trust, and look forward to working with you again. - Your Friends at SwissWatchExpo
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Francis P.
Jul 4, 2026
It was a great experience ordering from…
It was a great experience ordering from SWE!
Response from SwissWatchExpoJul 13, 2026
Hi Francis! Thank you for choosing SwissWatchExpo, and for your 5-star review! We are happy to hear that you had a great experience purchasing your timepiece from us. We take great care to provide certified authentic watches in excellent condition at a fair price, and all of the watches on our website are in-stock and available to ship out the same day. We are grateful for your trust, and look forward to working with you again. - Your Friends at SwissWatchExpo
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Jim K.
Jul 2, 2026
SWE Is ultimately in business to do…
SWE Is ultimately in business to do business! I had a very favorable experience getting a very scarce and collectible watch only available in Japan. Their team is very knowledgeable and easy to work with at the end of the day. I cannot thank them enough for ultimately they truly care about the customer experience!
Response from SwissWatchExpoJul 13, 2026
Hi Jim! Thank you for choosing SwissWatchExpo, and for your 5-star review! We are happy to hear that you had a great experience purchasing your hard-to-find watch from us. We take great care to provide certified authentic watches in excellent condition at a fair price, we have one of the largest inventories of watches under one roof in North America and all of the watches on our website are in-stock and available to ship out the same day. And, finally, we have a dedicated team of non-commissioned watch consultants and operations professionals who work together to deliver an exceptional customer experience. We are grateful for your trust, and look forward to working with you again. - Your Friends at SwissWatchExpo
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Fred H.
Jun 18, 2026
Trustworthy, professional, and friendly!
Over the years I've purchased 2 watches from SWE, a JLC and a Rolex. Staff are professional, friendly, and extremely helpful. SWE is VERY trustworthy and I highly recommend them!
Response from SwissWatchExpoJun 19, 2026
Hi Fred! Thank you for continuing to choose SwissWatchExpo, and for your 5-star review! We are happy to hear that you had several great experiences purchasing your watches from us. We take great care to provide certified authentic watches in excellent condition at a fair price, and all of the watches on our website are in-stock and available to ship out the same day. And, finally, we have a dedicated team of non-commissioned watch consultants and operations professionals who work together to deliver an exceptional customer experience. We are grateful for your trust, and look forward to working with you again. - Your Friends at SwissWatchExpo
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Susie P.
Jun 8, 2026
Sold My Cartier Watch to SWE Online - Excellent Experience
From first contact to receipt of funds, my experience with selling my Cartier watch to SWE was flawless. I provided initial information, sent photos of my watch, and received an estimated payout range in short order. I shipped my watch to them AT NO COST TO ME, and following their in-person inspection, I received the funds promised within 24 hours. My contact, David R., was prompt, courteous, professional, and kept me informed during the entire process. Highly recommended.
Response from SwissWatchExpoJun 9, 2026
Hi Susie, Thank you for your 5-star review regarding our Sell/Trade process, and we are happy that found the process of selling us your Cartier watch to be "flawless." SwissWatchExpo specializes in buying and selling pre-owned watches, and we offer our clients a strong value upfront, with no games, gimmicks or hidden "servicing fees." Also, unlike a pawnbroker or other watch retailers who buy and resell watches without validating their authenticity or ensuring their condition, SwissWatchExpo has an elite in-house team of Swiss-trained watchmakers who open, inspect, authenticate and meticulously service every watch that we purchase, so that we can guarantee authenticity and operation of the watch for the next buyer. We buy hundreds of watches weekly, and our team of non-commissioned sales and operations professionals treat each transaction with the care and dedication that it deserves — and our sell/trade customers frequently tell us that they love how fast, easy and transparent it is. We are grateful for your trust and look forward to working with you again. - Your Friends at SwissWatchExpo
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