Kevin F.
The order process was fine but I would fix the problem with drop location communication on the status of the order pickup.
The order process was fine but I would have appreciated a greater selection of Pinot Noir from Northwest. The status communication, delivery to pickup spot and pickup was a good experience. The follow-up communications continued from Swirl sending 3 texts to pick up my case of wine from the drop location for 6 days after I had picked it up. Answering the texts twice did nothing to deter receiving more of them. Granted it could be the drop location's lack of following their process but it was annoying regardless.