Swirl Wine Shop Reviews | Read Customer Reviews of swirlwineshop.com

Swirl Wine ShopReviews of swirlwineshop.com

4.6785 reviews
Beer & Wine
50 Technology Ct., Napa, California

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Swirl Wine Shop

About Swirl Wine Shop

At Swirl, wine is more than a drink, it's a ritual. Swirl is your one stop destination, where you can find premium wines to enhance everyday moments, at reasonable prices. Our goal is to provide you with premium wine that fits your lifestyle. Whether you prefer a bold red, a crisp white, or a sweet rosé, our selection has something for all tastes. Great for gifting as well!We offer a wide selection of curated bundles at varying price points and bottle counts. We also offer the option to choose your own wines. With dry and sweet wines available, the options are endless, and never any commitment.

Swirl Wine Shop (swirlwineshop.com) has 785 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: swirlwineshop.com
Website: swirlwineshop.com
Category: Beer & Wine
Location: Napa, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 14% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Swirl Wine Shop reviews

785 approved reviews, newest moderated first

Mary E.
Mar 5, 2026
Great Wine
Great Wine, great delivery..
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Jean M.
Mar 5, 2026
Tried 3 of the wines
Tried 3 of the wines. Not impressed.
Response from Swirl Wine ShopMar 6, 2026
Hi Jean! We are so sorry to hear you did not love a few of the wines. We do have a 100% satisfaction guarantee if you can reach out and let us know which wines you did not love so we can add a credit to your account!
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Rodriguez
Mar 5, 2026
Terrible experience
Terrible experience. Asked to hold at Fed Ex location as they so much insisted via email/text. Then when it was finally delivered and ready to be picked up, they requested the shipment back so I could not pick up! Requested a new order and it has been over a week since its been delivered. Took way longer than last shipment. Never again
Response from Swirl Wine ShopMar 6, 2026
Hi there! We are so sorry to hear you had trouble with your original order—after further correspondence with FedEx, it ended up being damaged in transit. As of 3/4, it looks like your wines are available for pick-up. We do hope you enjoy and I will have our team reach out as well to add a credit to your account for the mishap. Have a great day!!
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Susan
Mar 4, 2026
The ordering was simple online
The ordering was simple online. My only complaint is that FEDEX said they came to my door two days in a row but did not. Once I got the wine, all is good. I have had one bottle and it was delicious. Thanks
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Jason S.
Mar 4, 2026
I received a promo offer for 5 bottles…
I received a promo offer for 5 bottles for 50 bucks. I love wine. 10 bucks a bottle can't be beat. Shipping was free. The wine arrived in no more than 3 days. Very informative delivery service. As I needed to scan my i.d. Pickup option was made available also. Very professional process. I already drank all 5 bottle. Absolutely delicious. The Old Vine Zinfandel's. So smooth. So fruity. So lovely. The red blend from Africa was surprisingly great. Lastly the Chardonnay. I don't drink much white wine, but a friend does. We enjoyed it with brunch. Overall I rate my experience 10 out of 10. Or 5 stars.
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Donna
Mar 2, 2026
Delivered on time and well packaged.
Delivered on time and well packaged.
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Rebeca W.
Mar 1, 2026
To confusing to use
Overall you did good, even corrected my address as it was entered incorrectly. But I never got my wine, because the redirecting fed ex came on days and times no one was home to sign for the wine. I tried to get a hold of fed ex several times but I could not sign in. I even tried resetting my oassword. Also the last door tag when enterd just says invalid or attempted but no directions on how i xan get my package. After several attempts i gave up due to the time it was taking and getting no were. So I never got to enjoy the product and disappointed but I work full time and have children and this just became a pain to try to figure out. But thank u for the service u gave on your part. But I will not try to use this again.
Response from Swirl Wine ShopMar 2, 2026
Hi Rebeca, we are so sorry to hear this! I've just asked someone to reach out to you to get a reshipment on it's way to you ASAP. We know it can be difficult and dealing with FedEx can be a hassle, which is why we are more than happy to manage this for our customers. Please keep a lookout for an email from us shortly!
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K G.
Mar 1, 2026
Good wines at great price.
Good wines at great price.
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