SwiftProMining™Reviews of swiftpromining.com

Response from SwiftProMining™Aug 13, 2023

Dear blessxn, I would like to thank you for your review first. We take all feedback, whether positive or negative, extremely seriously. For the purpose of enlightening current and prospective users, we will share this information here. Therefore, your review is extremely valuable to us, as it allows us to not only respond to your points explicitly but also to inform. It's also worth noting that we've responded to you in detail to notify you to continue account setup following your purchase. Second, I completely comprehend the frustration you must be experiencing, but you have omitted several details about how we work. Our team goes to great lengths to respond to customer requests in a timely manner, even when they are frustrated and regrettably treated with disdain. Now let's move on the "issues" raised by your review. Regarding the account ID, if you create multiple accounts, you will get the same ID. Why must this be? In order to prevent fraudsters from abusing our platform, we've specially developed an anti-fraud system that detects more than 200 factors to determine whether you're creating multiple accounts. Therefore, you may create as many accounts as you like, but they will still be detected by our system, and you will receive a red flag that could result in account restrictions. I will not explain how this works in detail because it would be counterproductive in this instance. If you have any further concerns about this you can reach out to our dedicated team by email. Obviously, this may seem peculiar to an uninformed user, but it is actually quite the opposite. Our goal is to construct the most secure platform not only for our infrastructure, but also for you, the user. Which brings us to the Know Your Customer (KYC) procedure. At the time of your purchase, we had not yet implemented an automated verification system. It had to be completed manually for each user, and you were in line for this procedure, which is legally required in the United States, where we operate and are registered. Instead of vehemently complaining, you could have paid more attention to our team, who personally contacted you and attempted to schedule an appointment based on your preferences. In addition, you neglected to mention it in your review. Obviously, we are not flawless, and we are not robots. Obviously, we have since resolved the delays in activation and identity verification. Technical issues are always a possibility, but rest assured that we will do our best to assist you and take the time to resolve your issues. You will simply need patience and good faith. Even though we will never achieve perfection, we make every effort to improve on a daily basis. If you would like a refund, however, simply send us an email with the bitcoin address for the refund, and we will process it without issue. If you are still interested in maximizing your use of our platform, our team is here to assist you. You are eligible to compensation for lost time and certain incentives if you wish to continue. Finally, please accept our sincere apologies again for the initial delay, which was our error as we had not anticipated such a high demand at the time of your purchase. All of these issues have been resolved now, as evidenced by the most recent reviews we have received. If you have any further qualms, please contact us through [email protected]. Thank you, The SPM™ Team