Swiftgrid UkReviews of swiftgrid-uk.com

The review prompt asks "what went wrong?" and "what could the company do better?". The answer to both of these prompts is everything. I ordered an MP3 player in April of 2026. It is now September of 2026 and I have neither the MP3 player or a refund. I first ran into issues with shipping and while I corrected my address by the deadline in the email correspondence I received the item was returned to the warehouse anyway. This lead to the first delay in receiving the item. It was reshipped but upon delivery I noted the box was empty. I immediately emailed the company with pictures. After MULTIPLE emails I finally told them I was tired of dealing with them and would like my money back at which point I was informed that I can only get a partial refund and I should get it within 15 days. That was 17 days ago. I still do not have my PARTIAL refund. This is the worst company I have ever dealt with. It's no wonder you can't leave reviews on their websites because I am convinced they would be forced out of business. I DO NOT recommend

No delivery. The company is a scam. Do not buy anything from them

Update: they offered 10% refund. Told them no. It is now up to 30% - still no. Have countered that I will accept no less than $160 AUD which allows for a generous $29 for the product. Now they want it returned less shipping at $70, less 15% with a refusal of refund if it isn't packaged properly - after they sent it to me in an envelope which ended up crushed. I have reported them to ACCC Scamwatch. Paid $189AUD for a $15 piece of Chinese junk. Extremely disappointed and cannot believe they actually use a fake review page to sell this breathalyser.

This is a scam site, do not use. The breathalyzer unit they sell is a cheap chinese made that can be purchased on Temu for less than $10. In short it does not work and they make it impossible to return. They have set up a false website pretending that independent testing rates it as one of the best units on the market, which of course it isnt.

Swiftgrid LED Screen Breathalyser item is crap. Doesnt work properly with differing results and it is a scam. DO NOT buy from this company, cheap Chinese product not from England. Asked for a refund and get a response asking for so much information and barcode but the product packing doesnt even have a barcode. From what I have read now on reviews it seems if you send back it is more money you waste as they never refund. I am going to bank to lodge complaint and try and get refund back from mastercard

I am extremely disappointed with the Swiftgrid unit that 'arrived' today from.....China (??) What has the United Kingdom and China have in common with this item? The item I received is clearly not a particularly great item. To me it feels like it was assembled in some sweat shop in China. For starters, I was saddened when I opened the parcel to be greeted by a 'plain white box' which held the 'valuable' player. The instructions will be needing a magnifying glass to be able to be read. Further, the separate soft pack, holding the SD card and the Pen-Drive were BOTH totally useless. The pen-drive was not secured within its plastic moulding, it was 'wobbling about'. It would not format, would not work. Period. The SD Card would not format, but, when I eventually got it to format, it would not eject correctly, again, totally useless. The player itself was not something that I would ever dare to advise any of my friends (or enemies) to buy, not worth the expected repercussions. The diagonally installed 'Intelligent' scrolling wheel is loose, and I can state, without hesitation, that it will be the first item to fail on this device. I shall soldier on with the mp3 player, even though it would not upload some of my mp3 tracks, for unknown reasons. I'm the sucker that fell for that grandiose expose by some UK/AUSSIE electronic guru, who placed this item at the top of 'other' mp3 players, with a solid 9/10. ($$$$$) Final outcome? It is most assuredly, a re-branded Chinese piece of carp (sic), probably cost $50.....the con artists in the UK did a 'deal' with their Chinese brothers to rip off international buyers.....come in spinner! DO NOT BUY THIS P.O.S...... Buy something local, with warranty, and the ability to return item if not satisfied.

This "device" is a scam... Do yourself a favour and do not look at, consider, or purchase this thing! The Swiftgrid MP3 player is supported by the comparison website "testdecide.com" (Best 5 MP3 Players of 2026: Ultimate HiFi Audio Experience for Music Lovers) - Apologies, Trust Pilot does not allow links to be posted... This site claims that the Swiftgrid MP3 player is the best of 2025. This comparison site appeared on my Google News feed... Believing it was somewhat legit, I checked it out. The site presents well, and shows 5 MP3 players, pros and cons, price, battery life etc and purchase links. The Swiftgrid MP3 somehow manages to be so superior and affordable (and appears #1 on the list), it duped me into not bothering with the other players. Incidentally, I discovered later that it has the only links that function (to Swiftgrid-au.com) in the whole page. NB: When I discovered this, I contacted Google to report them as a scam... They did nothing. When you click the link, you get to Swiftgrid-au.com. There, you are presented with a marketing and information page about the player and a link where you can purchase the player (and expansion Micro SD Cards). It states many times that the player supports 128Gb expansion via Micro SD. I purchased the player and a separate Sandisk 128Gb card. The card failed in the device. When I contacted Swiftgrid, they told me that it cannot handle a 128Gb card. Follow-up technical advice from Swiftgrid contradicts their own website - They told me that it can only handle a 32Gb card... Even though their website sells a 64Gb card for the device. NB: As yet, Swiftgrid has NOT amended this claim on their website. When I asked to send the item back, they supplied me with an address (in China). They told me that not only was I responsible for the return postage (acceptable), but I would also be charged for the initial postage, plus a 15% handling fee. I accepted this and posted the item. However, they did not tell me that I also needed to include some kind of "authority" or "declaration" to China Customs advising them it was returned goods. This mean the item is being held by China Customs, waiting for import duties/taxes to be paid. Swiftgrid knows this. But they did not mention this in any of their communication. They accept no responsibility to fix the issue or help in any way. All they told me, was "wait till China Customs returns the item and post it again". DO NOT BUY THIS PLAYER...

Disgusting company. Cheap terrible products! DO NOT buy from this company. Sent back to get a refund and still sitting in customs as they say address doesn’t ex! Total scammers! Paid 180aid fr a product that was $12 on amazon!! totally ripped off!!