James D.
I tried to exchange a Sporting Goods…
I tried to exchange a Sporting Goods Gift card for $130 that they offered me $120 but mistakenly accepted as a Dent Gift Card that's where it all went bed. I emailed them to inform them the card was wrong it was a sporting goods not a dent card. No response mind you my account was showing a pending transaction for the card at $120 so a week goes by nothing has changed transaction was still pending sent another email no response a few more days go by and numerous emails trying to reach support team my emails come back not delivered or accepted at this point my pending transaction disappeared as well as my method of payment from my account as well as my transaction history. I never received payment and they have taken the balance of my gift card and have never returned it so basically they stole my gift card and paid me nothing the transaction was submitted 8/16 it's now 8/27 I've received no response or reimbursement. Makes me sick how I've been treated how do you people sleep at night.