Nadine L.
Not the same experience
Maybe something has changed with Swift, but the frequent miscommunication and unanswered questions on their internal chat is causing frustration and concerns about their ability to market my book. I wouldn't recommend them to anyone, despite the raving reviews. Update: on 1/13/25, Swift asked me to remove the 1-star rating. I asked for a refund in writing several times and it has not been addressed. What I learned: Going forward any time that I see all 5-star ratings on the internet about any service or product, I am going to be suspicious and dig deeper.