S'well BottleReviews of swellbottle.com

Didn’t work whatsoever. Leaking

I bought a swell bottle 6 months ago. It lost the design outside which was fine with me but it also became sticky to hold. I contacted the customer service and they tried to kick the ball to all different people. First they said this is a wear and tear. So be aware that this is going to happen to your bottle after 6 months of use. And they denied my complaint that the design actually fell off instead of their quality control. So I would not spend the money to get an expensive bottle from a company who does not value quality control and their customer.

Bottle leaked from the bottom with 1 use. Reading the reviews, you can see they are not to be trusted. Can only hope people read this before trying to buy and that they improve their customer service and product design. One job..... to hold water

Absolutely disgusted you pay £24.50 for a water bottle and its posted already scratched and just chucked in a cardboard box, NO protective tube.

SO disappointing! I was given a S'well bottle just under a year ago and already the paint has flaked off significantly and a weird black residue has been left on the mouthpiece from inside the cap - no matter what I clean it with it won't go away. I spoke to customer service and was told "This is normal wear and they cannot offer a replacement'. Well, if I wanted a bottle to last less than a year I would have gotten a $5 plastic bottle. The quality of this product was way too low for the price point.

If I could give 0 stars I would. First and last time ordering off S’well. I ordered the boy who lived travel mug as I am a huge Harry Potter fan it has been almost a month since I ordered it and I have received nothing. I have sent 4 emails and sent a message on Instagram and have heard nothing. Wouldn’t recommend ordering from this company.

This company has some nice looking products on its website but in reality they’re quite poor quality. You won’t know this because they’ve admitted they filter their reviews for ‘quality control’. Try to find a product review below 3 stars on their website. I couldn’t, and I’ve personally submitted two 1 star reviews with photographic evidence!

One of the rudest, uncaring and most unprofessional staff that I’ve ever dealt with. Each person that you finally get in touch with is worse than the next. They’re very quick to stalk you for payment but when it comes to a refund they disappear. They made a mockery of my business. They basically stole $40k since they cancelleed our order, never sent the merchandise and keep on ignoring when asking for a refund.