sweepstake.mobiReviews of sweepstake.mobi

I was under the impression that if I signed up I would receive a free $50 credit per the add. I still have the add and coupon. I emailed several times. Spoke with admin just to get $3.25 deposit. I was sent a bonus code for the $50 and only received $3.25. I emailed administrator back and I was told it's $1 to 50 for the bonus. There is nothing on the promotion or coupon that say up to $1 to $50.. it says get $50 bonus. Now they have suspended my account because I told them I was filing a complaint with Trust Pilot. They are scammers.

UPDATE AFTER REPLY FROM SWEEPSTAKE.MOBI: SO NO ONE AND I DO MEAN NO ONE HAS SENT ME AN EMAIL(EVIDENCE OF SENT EMAIL?? DOUBT IT)) AND WHAT LEGIT COMPANY BANS A CUSTOMER FOR COMPLAINING INSTEAD OF FIXING THE PROBLEM? YOU ARE A SCAM COMPANY TRYING TO SAVE FACE WHEN ALL YOU HAD TO DO TO SHUT ME UP IS REFUND THE MONEY YOU STOLE FROM MY ACCOUNT! DID U TRY THAT B4 YOU BANNED ME? NOPE!! FEEL FREE TO REACH OUT TO YOU?? BEEN THERE, DONE THAT, GOT A T-SHIRT! YOU SOUND RIDICULOUS!! FEEL FREE TO REFUND MY STOLEN MONEY ANYTIME! CONSUMERS BEWARE. Like the other customer below me, I also won $500 wheel spin. Ok it was a glitch fine. But ALL my money was taken from wallet! Including money I deposited! I've emailed admin at sweepstake.mobi numerous times without response and also talked to the rude chat agents and nobody seems to understand that I don't give a 🤬 about the glitch because your wheel super sucks and never pays 98.9 % of the time anyways (the spin is never worth the post on Facebook you make ppl post to Receive it) I WANT MY MONEY BACK THAT I DEPOSITED. ALSO NEVER RECEIVED MY HAPPY HOUR DEPOSIT BONUS. I AM WAITING FOR SOMEONE TO CORRECT BEFORE I REPORT FRAUD ON SWEEPSTAKE.MOBI CHARGES ON MY CARD....UPDATE 11/08/23 STILL NO RESPONSE FROM ADMIN EMAIL. THEY STOLE MY MONEY AND SURPRISE!(NOT) ACCOUNT BANNED! WHY? ALL I DID WAS ASK FOR WHATS RIGHTFULLY MINE! THEY HAVE HORRIBLE CUSTOMER SERVICE IF I COULD RATE NEGATIVE STARS I WOULD. THEY ARE INTERNET THIEVES AND IF THE MONEY THEY STOLE FROM ME WAS THE COST OF KNOWING WHO IM DOING BUSINESS WITH I GOT OFF CHEAP!! AND WILL GLADLY BE TAKING MY MONEY TO A LEGIT BUSINESS.

Won 500 from wheel. Made a deposit to Vblink. Transaction failed and funds was removed from account. Contacted live support. Responded “There was an technicall issue they had to be removed, everyone got tghem if you have any isssue email managment” Me-What happened to the funds? Will it be deposited later? Agent-theres was an technicall issue they had to be removed, everyone got tghem if you have any isssue email managment andd no Me-So I lost those money? Agent-yes

Update 12.19.23 They still harassing me here but keep sending bonuses via email.The link they shared, "my truth" in the reply,is saying the charge is fraudulent b/c I disputed the payments sent to them because they're a fraudulent business, not that I'm a fraud. I won the disput Reply 10.16. I didn't realize my bank debit cards were stolen by me. Update 10.16.23 They canceled my payout today without a valid reason. They claimed I have multiple accounts. I have one account & it is the only one I have ever played with & deposited on. I have only withdrawn one other time with them & that was all the way back in April. They mentioned me having multiple accounts last week when I spoke to them on the phone & I told them then I had no idea what they were referring to & he said he was going to cancel the other account & said himself that someone else had probably created another account with my info & it would all be okay & he would process my payout, which they did a few days later. Now the day scheduled for my deposit, they canceled it. So if he didn't believe me then, why send the payment? These people are scandalous cheats & frauds. If you play with them after reading this, I wish you the best. In my opinion they are refusing to pay me because I wouldn't delete my review on here. Update 10.14.23 I have sent 2 emails solely to update my phone and spoke to them on the phone about updating my number since the last update so I can get my cash out. They still have not updated my phone number. They processed my cash out once 2 days ago but had to cancel it because they used old account information instead of the updated information, and they said they would process the cash out again immediately to the correct bank account. That was 2 days ago and my cash out is still pending. It has been 1 week since I originally requested my cash out. It was denied after almost 4 days for my phone number not being updated on my account. It was denied the second time because the wrong Checking account info was used. Now, on the third attempt, it is still pending after 2 days. Since I spoke to them 2 days ago, I have asked live support for help updating my phone number again and they just tell me to email management. I've emailed them twice and have gotten no response. Even though they won't respond to my cash out inquiries, I got an email from them asking me to change my review. This review is not out of spite or to be vengeful. Everything I have said is 100% true and I have many screenshots, chat logs, and emails to prove it. If they don't like my review, then that's on them because this review is based off my own personal experience with them. I just want my cashout and then I have no intention of ever playing with them again. Reply to Sweepstake.mobi 10.12.23 There have been no other emails sent to me from you today besides the one where I was falsely accused of registering under a fake number as an excuse to not honor my cash out request after almost 4 days. I replied to it already. Updated Information 10.12.23 I received an email from Sweepstake.mobi at 1:49pm today stating they canceled my cash out request because I registered under a fake phone number. I've had an account with them for about a year and switched phone companies about a month ago, so, yes I currently have a new number. The number on the account is my old phone number, not a fake number, and I have no idea how to update it on their website. There is no instruction on their page on how to update a phone number and live support didn't bother to even answer me when I asked them about it. How am is supposed to update my phone number under those circumstances? What does my phone number matter when they have my email and banking information? This is not the first time I've cashed out with them. Ive deposited with them I dont know how many times. But my phone number not being updated is a severe security issue preventing them from cashing me out when they take my money just fine? Yeah, right. So, to sum up, they really just emailed me implying I'm scamming them in some way because the number on my account is no longer active and declined my cashout request after 4 days of waiting as a result. So, I am now changing my rating for them to 1 star. Original review Sweepstake.mobi has an excellent selection of platforms and are quick at processing deposits to your wallet or selected game most of the time. Customer service is sarcastically rude most of the time and will flat out ignore you while in live chat. They are very slow at cashing out your winnings but will tell you they process faster if you give them a big tip. Ive been waiting 3.5 days for $120. For me, it's hard to get games to hit through them. I can play the same platforms under another account with another provider and my winning ratio is better 9 times out of 10. The main reason I still play with them is because they accept debit cards.

***PLEASE KEEP IN MIND every time I requested a cash out I left 5% to 25% as a cashier's tip****** I started doing business with sweepstakes.mobi about a year ago they started out really good always being timely with deposits and cash out once or twice I made a deposit and it never got put on to my account, either through honest mistake or theft, of which is still unknown, 3 months later $10 was put back in my wallet after having a conversation over the phone with management. But about a month and a half ago, I started having problems, the first problem was when I requested a $30 cash out of the $50 I had redeemed 10 minutes prior, $20 was refunded to my cash app I never seen the other $10, it never went back in my wallet and I never received it via cash app or PayPal. Immediately, after I saw the $20 that was refunded to my cash app, I tried to contact customer support so that they would be aware of what had happened, I was completely ignored. Confused & understandably a little upset, I waited until the next morning & contacted customer support again on the next shift, When I contacted them & explained what had happened the previous evening, they told me, "We don't do cash outs under $50." I responded, "Yes, I understand that, but that does not change the fact that it did happen." Also mentioning that I had ( And still have) the web receipts from cash app & also screenshots of the transaction history from my account on the Home/Wallet page via their website. To which the customer service rep rudely replied, "Sir, We think that you are much too mentally handicapped & from here on we have decided to ban you." Thereafter I attempted to contact customer support again and discovered that they had only banned me from the customer support chat feature, not actually playing the game or sending deposits or cashing out money from the games. I was a little upset but glad to know that I could still Channel my boredom & I continued to play my favorite games on sweepstakes.mobi. 2 weeks later I won $13,000 on golden dragon & of course, per policy, I am only able to redeem $500 total within a 24-hour to your sweepstakes.mobi wallet, after which, I can cash out $500 from my wallet to either cash app or PayPal in a 24hour period. So I'm thinking, "Cool $500 a day, that's not bad," BUT THAT is where the plot thickens, because even though you're allowed to cash out $500 a day, Policy states that it can take up to 72 hours to receive a cash out, but what they don't tell you is that until you receive that money, you cannot cash out again because your account will be in partially approved status. So right there I understood that I could only (in reality) Cash Out $500 every 3½ to 7 days (depending on if they managed to complete within the 72 hours that they strategically advertise). So I cashed out $200, it was quickly refunded to my cash app (within an hour) from deposits I had made to them previously, I have been made aware that refunds don't count against their sending and receiving limits on cash app (not that I minded, after all, money is money). So now that all the deposits I had made to them previously via cash app had been refunded to me, next when I cashed out $345, leaving a $25 tip (so expecting $320), I patiently waited the allotted 72 hours & contacted customer support & inquiring as to the status of my cash out, instead of sending me payments through cash app (not refunds), they asked for my PayPal QR code, I went over to PayPal downloaded my QR code and posted it to the customer support chat, a process which I would have to repeat 3 times over the next 5 days, after which I came to trustpilot and I left honest review of the preceding events, with the information that was known to me. The next time I contacted cust. supp. about the refund, I was replied to w/ a copy&paste of the review that I left on trustpilot. He loudly & rudely (but prematurely) called me a liar, saying I lied about the events in the review, I went on to explain my complaints & provide screenshots of the web receipts & customer support conversations, and so when the payment was sent via PayPal, it was only $295 because they had taken the tip out twice (which had also happened once previously) byt it was sent as though I was a seller of goods & they had purchased an item from me, so that the money would be held for 21 days or until they confirmed receipt of the package that obviously wasn't coming, so I ask them to fix or release the payment & they told me, "We sent the money, its not our problem." So I've waited & that money just cleared today Oct 18th & I requested it on Sept. 23, 2020, my next payment of $250 was processed $140 cash app refunds & $110 through PayPal (after 3 days of asking for it) sent same as the previous one had & on hold til Nov. 3rd. today went to play sweepstake.mobi, found that Im banned for making fake reviews I HAVE PROOF OF EVERYTHING 💯 BAS