alex L.
Support is useless and only promises…
Support is useless and only promises that the “relevant team” will contact you, they don’t, and after repeated requests for a supervisor are ignored, don’t play here. One star is too high . agent George for reference
Response from SweepKingMar 31, 2026
Hi, Alex! We’re sorry to hear about your experience. After reviewing the case, the account in question was flagged as a duplicate and restricted due to region-related limitations. These checks are part of our standard compliance procedures. We also acknowledge that the communication could have been clearer. Your feedback regarding the interaction with support has been noted, and we are reviewing the handling of this case internally. If you’d like to discuss this further, please contact us directly with your account details so we can provide a full explanation.




