SweepKing is a free-to-play entertainment platform offering thousands of games and a premium kingdom-inspired experience. Play daily, have fun, and enjoy a safe and secure journey designed for recognition and thrill.
SweepKing (sweepking.com) has 464 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
sweepking.com
Website
sweepking.com
Category
Gaming
Listed on Five Star Index
2026
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The company replied to 99% of reviews.
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Most recent review: October 2026.
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Got up to 500$ played that all the way down to 200$ and now I'm having trouble with the redemption process. I'm going back and forth with customer support and they really aren't much help. They denied my first redemption for no conceivable reason and had me put in for another one which was also denied. It's just a headache all around.
Response from SweepKingMay 25, 2026
Hi Dakota
Thanks for your review
We've forwarded your request to the higher management and they've informed that all of your pending questions have been resolved with the Customer Support team
If you still have any pending matter, please reach out to our support team. We'll be glad to help you sort those as well.
EM
Emmy
Playthrough requirement tracking...
A few days ago, I made a purchase and played on it for a while, getting my balance up to $200. When I checked the redemption tab, it said I had $100 redeemable. I played for a bit longer, came back to the redemption tab, and suddenly only had $.75 available to redeem. So, I played for longer and got my balance up to $300. Went to the tab and... still only $.75 available to redeem. I continued to play until my balance was $0, periodically checking to see that it hadn't budged.
Then, today, I hit on my daily login bonus. I got my balance up to $250, but no matter how much I kept spinning, the redeemable balance never changed from $.05.
I can't tell if this site is intentionally scammy or just broken, but my experience has been confusing and frustrating regardless. I definitely don't feel comfortable making any more purchases since the playthrough requirement tracking is unreliable.
Response from SweepKingMay 18, 2026
We’re sorry to hear about your experience.
What you described is typically related to how Bonus SC playthrough progression is calculated and allocated between active bonus balances and redeemable balances. However, the tracking should still feel clear and consistent to the player.
If the redeemable amount appeared incorrect or stopped progressing as expected, we’d like to investigate it directly. Please contact support with your account details so the relevant team can review your gameplay and playthrough calculations in detail.
TM
Tierra M.
Do not use this company
Do not use this company
Response from SweepKingMay 13, 2026
Hi Tierra
We’d appreciate if you could clarify what exactly caused the poor experience with us?
If there are any unsettled questions you had, we recommend to get in touch with our Support team for immediate assistance
KT
Karen T.
TERRIBLE if I could vote less than one star I would
Things were great to begin with. I even made a withdrawal. The problem was when I tried to request a second withdrawal. I've been given the run around and the same generic excuse repeatedly trying to redeem the rest of my winnings. It's ridiculous and a total scam.
**I HAVE CONTACTED CUSTOMER SUPPORT AND THEY HAVE BEEN NO HELP AT ALL**
Response from SweepKingMay 13, 2026
Dear Karen, thanks for leaving your review
We’d appreciate if you could reach out to our Support Team directly, and address the issues you’ve had with your prize redemptions.
Our support team lead will personally look into your situation and help resolve any issues you may have faced.
TS
Teresa S.
You can actively cash out.However they…
You can actively cash out.However they put the money onto a prepaid card and there is NO WAY TO GET THE ACTUAL CASH. You can use it in Google wallet for anything you can tap to buy. But again No cash is available.
They definitely need to adjust this i was bummed out.
Response from SweepKingMay 10, 2026
Dear Teresa,
Thanks for your review
While at the moment this is the only redeem option available on the platform, our team is working on implementing a lot of new features, including several new redeem options.
Stay tuned to our latest updates. We hope to deliver some big changes in the upcoming weeks
AB
Arthur B.
SCAM...Do not play or buy from this…
SCAM...Do not play or buy from this site it's set up to make you pay for daily bonus 20x compounded...basically the keep you in a hole your not properly notified or informed of until you inquire about withdrawal this is a scam and purely bs. this is how they get you.
Pure Bs
Thanks for the reply.
I see that in addition to the Bundle you collected daily bonuses, they must also be wagered according to wager x20.
You have collected the total number of Extra SC - 15 using the Bundle, as well as 163.5 total number of collected daily bonus.
Which must be wagered according to Wager x20.
When you receive a SC, the unplayed balance does not disappear, it is added up.
That is, if yesterday you collected, for example, 2 SC of the daily bonus, and today 1 SC, then the total amount of the unplayed balance for today will be 30 SC.
To date, you have already wagered a portion of your unplayed balance, and the remaining amount is 1,849.60 SC.
They don't tell you that you must play thru x20 every bonus whether you win or lose meaning they make you play your money to satisfy their x20 for the bonus SC they give and don't notify about the amount the claim is due...Which is the scam part. How can winning from paid sc and bonus sc be liable for the other...they are scam through vague terms...DO NOT PLAY HERE ESPECIAL IF YOU RECIEVE BONUS SC DAILY OR OTHERWISE. THEY SENT THE WORD SALAD BACK
Hi Arthur, and thanks for sharing your concerns.
Bonus or promotional funds are provided to enhance your gaming experience, rather serve as freely redeemable balance.
Wager requirements are clearly stated and are publicly available in the Terms before registration. For that reason the said x20 wager is applied to any received bonus or promotional funds.
Any funds purchased are not subject to the said wager requirement and can be freely redeemed after x1 playthrough. Same as for any bonus or promotional funds, if played, wagered and won they can be freely redeemed. We do not limit our users on their winnings.
Response from SweepKingMay 6, 2026
Hi Arthur, and thanks for sharing your concerns.
Bonus or promotional funds are provided to enhance your gaming experience, rather serve as freely redeemable balance.
Wager requirements are clearly stated and are publicly available in the Terms before registration. For that reason the said x20 wager is applied to any received bonus or promotional funds.
Any funds purchased are not subject to the said wager requirement and can be freely redeemed after x1 playthrough. Same as for any bonus or promotional funds, if played, wagered and won they can be freely redeemed. We do not limit our users on their winnings.
CO
Courtney
Don't waste your time or any amount of…
Don't waste your time or any amount of money.
Response from SweepKingMay 6, 2026
Hi Courtney, and thanks for your review
We'd appreciate if you could elaborate what exactly was your issue and caused a bad experience with us
KD
Kaleb D.
I had over $500 in this account and was…
I had over $500 in this account and was only able to cash out $100 ( 1 time ) they would not let me redeem past that and I was so angry because after that and spending my money again to try and see if I can take it off for an extra $12 mind you that so after all of that I ended up clearing the account and deleting this up because it was completely horrible that I was able to win back to back to back and they once again would not pay it's definitely fake unless you only win like $100 and then they flag your account and if I must I have screenshots of it too customer service sucks as well and on top of it all they won't refund you your money complete 100% scammers and yes I talked to support and they gave me the same load of crap about play through and all that you just ripped me off that's what you did either refund it or don't rely end of story you guys should be ashamed scamming people and then when you redeem you have a limit and can only get a gift card YOU SUCK CAUSE YOU HAVE TO BUY A NEW ONE JUST TO USE IT !!! YEAH !!!! SURE !!! PLAY THROUGH RULES MY ASS LIARS CASINO IS WHAT YOU SHOULD BE CALLED I AM FILING A SUET AGAINST SWEEP KING !!!!
Response from SweepKingApr 29, 2026
Hi Kaleb,
SweepKing provides equal play conditions to all users without exceptions.
Funds received through bonuses or promotions are offered to enhance your gaming experience, than to serve as freely redeemable balance. That’s why they are subject to the stated playthrough requirement of x20, clearly stated in the bonus terms.
Purchased funds are not subject to bonus/promotional playthrough requirement, and can be used normally. Your redeem of purchased funds as well as all other bonus funds playedthrough and won have been payed out successfully.
If you have any concerns, we recommend you get in touch with the support team directly for further clarifications.