Wendy S.
What happened to SOTG
So I've been on SOTG for over a year now, my status on the app says 6 month which I'm clearly past (My birthday which I was at 6 months they randomly closed my account staying my information had changed, well duh both myself and my son were older and I had more income! Had to prove that ans start over) then they wrote to me telling me something was wrong and had to start over again and I've been stuck at 6 months! I never qualify for products! I've done tons of in store surveys and at the submit time something goes wrong every time! They used to compensate! I have to email to complain and I get so so many excuses! This new format, still nothing. I have one that every single time, I've counted and I'm at 40x they never need my 6yr old boy! Just today and this is about the 10th time in total, all 3 boys, they ask for their name and kick me! I have screen shots and they blame everything including me, saying I'm using some app to fill them out. I wish I could see my old support messages because what they blamed me for was so absolutely ridiculous I wanted to give up but I truly did enjoy their surveys. Now I can barely make $1 a day! They give me ones for stores that aren't even in my area and don't tell me till after I've agreed! The location ones, I get them after I've left and I mean miles and miles away! One time I had 6 of them all $5 and up and didn't qualify for a single one! I used to try products almost monthly, haven't had one since "the glitch". Took a survey for over an hour the other day and I got "sorry" system error. I wish they'd go back to the way it was before! Entertainment ones, I watch all new shows but reality ones and I qualify but I'll be kicked out at least 3x before I can finally finish! There's also one about new movies/shows if ive heard of them and if ill watch. Never finished one of those! These so called gigs are garbage as well. I wish they listened like before! One of the times was an energy drink in store took me 45 mins, nothing! I even wrote as soon as I left because the submit was loading. Then this toilet paper one i had to record myself sniffing the new angel soft scented toilet paper, I hit submit and I sat in that store for 30 mins, same spot to, was told it was my fault. I did one back before the change at a store, target, twice in the same day, hit submit and nothing! I hate wasting my time ans showing screen shots of my progress and being told it's my fault everything. I wish we had better compensation and to not be blamed. I'm doing what I'm told and I get nowhere. I truly miss my product reviews and not having issues with my boys ages and names! I have my location on at all times and I was super busy the middle of last month, running all over the place and I didn't receive a single survey! There's been so many issues that I'd have to see my old support messages but I get this phone one alot for like $6 and $12. never get to finish. Super frustrating!!



