Jamie
Very disappointed
I have had a very disappointing experience with SurveyPop. I completed surveys through the app and requested a payout of £13.84. It has now been approximately two months since the payment was requested, and I still have not received it. During this time I have contacted support around 12 times by email but have not received a resolution to the issue. The lack of communication has been particularly frustrating, as I have been unable to get a clear explanation or update regarding my payment. I understand that delays can happen, but after two months and multiple attempts to contact support, I feel let down by the lack of customer service. I hope this issue can still be resolved, but based on my experience I would advise others to be cautious. EDIT: they reply to reviews on the App Store telling you to email them but never ever answer completely useless don’t bother and waste time



