Surveyboss Reviews | Read Customer Reviews of surveyboss.com

Surveyboss Reviews | Read Customer Reviews of surveyboss.com

Surveyboss reviews

Showing 8 reviews with 1 star · Clear filters

Eilish G.
Oct 8, 2026
Did a survey and paid for the package…
Did a survey and paid for the package and got no email confirmation or confirmation about the package or anywhere to check on it
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Concerned C.
Sep 12, 2026
SCAM
SCAM! This is another scheme to farm your information down the data loophole. It freezes after the 50th question and there’s no actual payout. I wish the CFPB still had power, they would be shut down.
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Catherine B.
Aug 24, 2026
Frozen screen at the end
Answered a bunch of questions and then got a frozen screen where you could not continue Seems scam farming information and not continuing
Response from SurveybossSep 10, 2026
Thank you for bringing this to our attention and for escalating the issue. We’re sorry the survey froze before you were able to complete the process. Thousands of customers go through our survey experience each day, and this may have been caused by a temporary technical or connection issue. We will reach out to you via email so can receive your travel award We take concerns like this seriously and want to assure you that SurveyBoss is a legitimate survey and rewards platform. We appreciate the feedback and are reviewing the issue to make sure the experience is as smooth as possible for everyone. - The Survey Boss Customer Support Team [email protected]
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Arthur Lee H.
Jul 3, 2026
This a is a pretty good deal
This a is a pretty good deal, bt what i was not informed about a two hour seminar that would have attend and another thing I booked my stay here in San Diego for my 4 nights but come to find that both persons have to have the same address on there I'd what kind of stuff is that for, you I want my 39.00 dollars back cause I can use this I survey boss your reading this, you this took my money and I can not use. I WANT MY MONEY BACK
Response from SurveybossSep 10, 2026
Thank you for your feedback. We’re sorry for the frustration and confusion surrounding the requirements associated with your San Diego vacation offer. Most importantly, we want to help resolve this for you. Please contact our customer support team and reference your San Diego booking and the $39 payment so we can locate your account and review your refund request promptly. - The Survey Boss Customer Support Team [email protected]
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Judith P.
Jun 19, 2026
Have not taken the trip yet but it’s…
Update: turns out it’s a timeshare presentation. Didn’t mind sitting through a presentation in Hawaii but not how I want to spend my 40th anniversary in Hilton Head SC so I cancelled! Have not taken the trip yet but it’s booked! Seems legit. No frozen pages for me. Went through easy. We’ll see if there’s questionable expectations later. Transportation and food on your own. There was an upgrade offered. I declined. Still booked smoothly.
Response from SurveybossSep 10, 2026
Thank you for sharing your experience and for the update! We’re glad to hear the survey and booking process was smooth and easy for you. We appreciate your feedback, as it helps us continue improving how offer requirements are communicated so customers can choose the vacation that works best for them. And most importantly, happy 40th anniversary! We hope you find the perfect getaway to celebrate such a special milestone. - The Survey Boss Customer Support Team [email protected]
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Dan M.
Mar 1, 2026
Scam offers a prize and then freezes…
Scam offers a prize and then freezes after completion
Response from SurveybossSep 10, 2026
We’re sorry you experienced a frozen screen after completing the survey. This is not intentional, and we absolutely want customers who complete the process to be able to claim their vacation reward. Please contact our customer support team with the email address you used for the survey so we can locate your session and help you receive your reward. - The Survey Boss Customer Support Team [email protected]
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Mz. V.
Feb 9, 2026
SCAM!! Don’t waste your time
I should have known this was as a scam! Don’t do it. They ask a bunch of demographic type questions and then even attempt to ask about your medical history. There are very few “shopping” type questions that a normal survey would want to know. Once it’s time to “claim” your vacation prize/payment the page freezes with a blank screen.. I screenshot through the whole process. Horrible that Facebook lets anyone just post ads. The businesses should be vetted. I will be reporting to the BBB as well.
Response from SurveybossSep 10, 2026
We’re sorry you experienced a frozen screen at the end of the survey. That is not the experience we want for anyone using SurveyBoss, and we certainly do not intentionally prevent customers from completing a survey or claiming their vacation reward. Our surveys include demographic and lifestyle questions to help determine which offers may be relevant to each participant. We understand that some questions may feel personal, and participation is always your choice. Thousands of customers complete the SurveyBoss process, but technical or connection issues can occasionally interrupt a session. We would be happy to investigate what happened and help you with your vacation reward. Please contact our customer support team with the email address you used so we can locate your survey session and assist you. Thank you for bringing this to our attention. — The SurveyBoss Team
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Monica
Feb 1, 2026
I took a survey was promised…
I took a survey was promised accommodations and then it froze because they don't wanna pay out. They froze after the 50th question I wanna know if anyone wants to do a class action lawsuit.
Response from SurveybossSep 10, 2026
Thank you for bringing this to our attention. A survey should not freeze before you’re able to complete the process and receive your reward. Thousands of customers successfully complete our surveys, but technical or connection issues can occasionally interrupt a session. We’d like the opportunity to look into what happened and help you complete the process. Please contact our customer support team with the email address you used for the survey so we can locate your session and assist you. We appreciate your feedback and apologize for the inconvenience. - The Survey Boss Customer Support Team [email protected]
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