Sure Thing ToysReviews of surethingtoys.com

I would stay away from them. I preordered a figure that has since been released already, yet they say the manufacturer hasn't released it yet and they won't give me a refund on my preorder. So I'm basically stuck waiting for their slow "manufacturer" to release it.

Ordered five “in-stock” pops from them. They arrived, double boxed and well protected. Three of the five were damaged. Sent pics of the outer and inner box showing that damages didn’t occur during transit and items were shipped from their warehouse in that condition. Customer service responded and said they had “replacements” held for me and also stated that a UPS claim was being filed and that I may need to provide UPS with info before a return could be processed which could be 7-10 more days. I responded and told them that I would gladly tell UPS that Sure Thing was trying to file a fraudulent claim. I demanded a return label since the damages were no fault of mine, nor did the fraudulent claim they were attempting to make with UPS have anything to do with my return. Haven’t heard a word from them since. Filing a chargeback with my bank today. I’ll get my money back, they’ll get hit with a chargeback fee, and I’ll never do business with these scammers ever again.

I reordered some Funko Pops in March with an ETA Ship Time of June. It is now almost October, and they keep pushing back the ETA. I'm sure they'll continue pushing it all the way to next at this point. It's sad when I enter stores even like Gamestop and I see the Funko Pops I preordered for months now just in stock on the shelves, and still waiting for mine from UnSureThingToys. Best thing to do is just order from more trustable sellers such as Amazon and Gamestop, even Ebay. They do not have strict policies here, and it seems that even the manufacturers of Funko do not prioritize sending it to UnSureThingToys.

Total rip off, ordered my figure two years ago and still nothing. They stole my money!!! BUYER BEWARE!!!

My order was almost 200 its been over a year and still haven't received my pre order scam scam

I ordered a figure over a month ago and they still haven’t shipped it!! I’m so frustrated I just wasted about $30. Don’t ever buy from them they’re scammers.

Don’t order from this website especially pre orders, I pre ordered an item and it’s been like over a year. I’ve emailed them at least twice on it and kept getting the go around I recently checked the site and it said the item I wanted should be out this month. If I receive it I’ll be shocked, and if not I have just waisted almost $90 I will never order from this company again.

Same as everyone else ordered the pre order didn't get something when it was released now it's been 6months no action figure and they said they can't refund me since it's been over 180 days.. never order from them because you never know when u get it..