SureBridge InsuranceSureBridge supplemental insurance plans help individuals reduce the financial risks associated with accidents, illness and hospitalizations with either a lump sum or daily cash benefit, paid directly to you!
SureBridge Insurance (surebridgeinsurance.com) has 432 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 115 reviews with 1 star · Clear filters
Jeff S.
I got this thinking it would cover copays on my Medicare advantage plan. I got a colonoscopy which the hospital automatically called surgery when a polyp was removed. $330 copay for that! This was my first claim with Surebridge and they denied it. I could have just saved the money instead of paying premiums! I'm going to cancel the policy. It's not what I thought it was.
WAYNE C.
It's absolutely impossible to get them on the phone .Had a policy for 2 yrs and I've had enough .
RUTH M.
I didn’t enroll. I canceled my insurance. I ask for a letter stating that my insurance was canceled. Service rep. Sad we don’t do that! I would appreciate a letter from surebridge stating that my insurance was canceled. An email would be fantastic. Thank you. While I had insurance through surebridge it was very good.
STEVEN I.
9 month grace period before it will pay on eyeglass frame is ridiculous! I’m paying the premiums therefore I should get full benefits. All other is fine.
Claudia G.
Don't waste your money
Tj G.
They suck! It took 8 months to get my check from last year. I sent a new claim this year in April and it’s June 2022 and they still have not received it. Each time I call they have a different response. Btw your claims are not processed through SureBridge they are processed through a third party. SureBridge takes your money that’s all. I tried to fax my claim but the number given is barely on and it only looks at faxes once a week on Thursday. So if you have a better option I would say take it
Kathy E.
We filed 2 claims for my husband, they were received almost a month ago (2 days will be a month). One of the claims is showing pending on the portal for over a week, the other claim is not even showing on portal. One claims is for gall bladder removal but they went back 5 years on his medical history, gallbladder flair up is something that happens quickly. whenever we call for update we always get persons with such thick accentss we have to ask for other person. Main complaint is we have policy to help with missd pay, he missed 3 weeks work, we have poicy to help with missed income. Very slow paying not sure we will keep policy.
Kathy B.
We filed 2 claims for my husband, one was for gallbladder taken out, they went back to medical records for 5 years!!! They have had claims for almost 30 days. One claim is showing pending on portal, one not showing up at all. Everytime we call we get someone with such thick accent we can't understand them, gave to ask for someone else. He missed 3 weeks work, have policy to help catch up bills, but taking so long not much help. Not sure we will keep policy
