SureBridge InsuranceReviews of surebridgeinsurance.com

Plain and Simple because of a so called glitch in their system they withdrew 76.00 from my account on Jan. 4th. After I just received a letter saying " Billing notices are mailed 20 days prior to each payment due date and my payment notice will be mailed out on Jan 1." Now this was part of my rent money. I called and told them this and no one cares. They was not authorized to take any $ out my account and per my prior conversation with the rep my card was supposed to be removed! I'm still waiting to be refunded. I've called 3 times today and waited on two different lines for 30 minutes for a supervisor to No Avail. They will call you back by the end of the business day. Well it's 4:53 in the afternoon and they close at 5! I guess I'm just gonna have to go to the court house and file charges against this company for STEALING MY MONEY AND CAUSING MY LATE FEES!!

Been paying on dental policy since 2008. This is Honey's 2nd round of cancer...after the first, he needed all his teeth out. You people have refused to pay a dime, saying that "we did not file it within the time frame specified." This is a blatant lie. It was also refiled later, and this company did not even give me the courtesy of an EOB one way or the other. Totally unprofessional. Would sell their momma for $78/mo.

I submitted for reimbursement in March. It is now December. They have asked for prior medical records 3 times now. I have gone to the prior medical DR who ALL say they sent the paperwork. The last time, I got the paperwork and sent in myself. I received another request 2 days ago. Complete run around. No ability to call anyone. Refusal in emails to call me back. BEWARE.

After two months of trying to get my insurance canceled because I went on Medicare they just added to my wife’s bill and billed me for two years. When she went on Medicare again she was assured it was cancelled but the same bill appeared. When we called and complained they suffered us a fractional refund. Stay away from this scam company.

I bought insurance through a man named Ricky diamond he assured me that I had orthodontic coverage called him several times and talk to him asked him repeatedly and he assured me every time I had orthodontic coverage. Well come to find out I didn’t not only did I not have it but they don’t even provide it through the company. Extremely disappointing I was scammed and taken advantage of. I would never recommend buying anything from this company. You’re a woman or disabled or a senior citizen they will take complete advantage of you.

Worst customer service ever. Wanted to cancel my policy but the 1 800 number on the website is never answered and says it is closed during the specified business hours. Called a dozen times over July. Then I finally was able to contact my agent who gave me a different number which says there are no operators to take my call and to leave a call back number. Left my number at least 15 times still no response. Finally I was able to find an email address which is not even listed on there website. They just continue to refer me to the 1 800 815 8535. I tell them it doesn’t work and they continue to ignore my questions or to refund my money for the past months I have not been able to contact them. Absolutely livid. Complete scam of a company. Stay away.

Tried and tried to find vision who accept Surebridge. Walmart-NO. Target- NO(Never heard of them).

This insurance was unable to be used with either my eye professional or my dentist. Not what I expected