SureBridge InsuranceSureBridge supplemental insurance plans help individuals reduce the financial risks associated with accidents, illness and hospitalizations with either a lump sum or daily cash benefit, paid directly to you!
SureBridge Insurance (surebridgeinsurance.com) has 432 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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GWEN M.
Insurance was ok but only one provider accepted this plan in my area. I had to change dentistry from office I had been going to for 20 years. I recently moved out of state and no providers accept this insurance after a 140 mile radius check by SureBridge representative. I had to cancel my insurance
Alan
Got the website working by myself.
Response from SureBridge InsuranceSep 7, 2021
Hi, Alan. We're sorry to hear about your frustration. Are you still having issues accessing the customer portal? If so, please let us know at [email protected] and we can see if there's some way to get you access to the information you need.
Sharon
I wasn't really happy with the amount of coverage my policy included, it didn't cover the things I needed so it was not worth continuing.
Debra J.
Oh great!!!! I should have checked out their reviews first, are there any good experiences with customers??? I just signed up for Cancer Plus, Accident, Vision and Dental to supplement my medical.... can anyone reassure me that I did not just make a huge mistake and just flush my (really can hardly afford) money down the toilet? I was trying to make myself feel better - not worse. I thought I was getting peace of mind.
Response from SureBridge InsuranceJun 16, 2021
Hi, Debra. We're sorry to hear that some of our reviews have concerned you. We made a change in our systems last year, so many of our reviews came from a specific time when our customer support was understaffed. Please let us know if there's anything we can do to assist you. You can reach us at [email protected].
Lorraine C H W.
did not call me back after I called.
Response from SureBridge InsuranceMar 9, 2021
Hi, Lorraine. We're experiencing high traffic at the moment, but we are looking to help all our customers soon. If you have not yet been helped, please feel free to leave your name and contact information at [email protected].
KELLY B.
I did my plan Dec 11 or 12th not sure what day and it took for me to call Yesterday in order to have my insurance card mail out to me once i was told their wasn't any information on me in your system then i call back and Was put on hold for about an hour just to be sent to another rep to another one really didn't care how they handle everything.
Response from SureBridge InsuranceJan 15, 2021
Hi, Kelly. We're sorry to hear about your experience. We have been experiencing high call volume lately. If there is anything else we can help you with, please let us know at [email protected].
Donna Ann A.
Nothing good or bad to say.
RUSSELL S.
Been working on a clam for allmost 2 years now
