SureBridge InsuranceReviews of surebridgeinsurance.com

I calling more the 7 times and never have a translated and also I can make my payment change because costumer services not have Idea how work with the people when need change card payment? Not have good services

I called and talked with customer service on Thursday to double check my enrollment and my husband's in the plan. I explained my husband's name was misspelled and I was in need of the cards for a dental exam today. I printed the cards and my husband's name was again misspelled. I went to my dental apt turned over the cards to the dental staff. I was told the account had been cancelled. I had to again get on the phone and discuss with the SureBridge staff member what had happened. I was given a new id number. It was frustrating as I had spent about 45 minutes on Thursday to work through the issue and there was still a problem today. Once it was cleared up I was able to complete my routine dental exam.

Is this Surebridge Dental Insurance from Chesapeak Life still in existence? It seems they do not even open their member sign in pages any longer. Phones just ring??? I can try as I like, no way can I sign in even on the ChesapeakePlus site, it tells me my ID according to them is "non-existent" yet they are still deducting my premiums in the same way as have been for many years? HC

I never got confirmation of insurance, I never got an email or letter containing my member ID number. However they charged me for two months of coverage, and I found out I "had" insurance when I got a letter telling me that I was late on a payment. During the call with customer service the rep seemed unsympathetic to this issue. After several minutes they were able to refund the two months that I had paid - they only refund back to a maximum of two months. Customer service is decent enough.

Ive been trying to get ID cards for my daughter and myself for over a month now to no avail. I continuously send emails and call, same results. I just emailed yesterday and it was denied saying I didn’t have permission to send the email. I’m not happy with my experiences thus far. Again how and when can I get vision ID cards for myself and my daughter? It was simple getting the dental ID cards, maybe you all should invest in the same set up for vision. It would really be helpful. Just a suggestion.