SureBridge InsuranceReviews of surebridgeinsurance.com

1 year later and I am still fighting them on a policy that they will NOT send me my paperwork, they DO NOT call me back, they have LIED to me over and over and over again. Please dont respond with a generic message. My name is Kathie Parker, look up my policy and DO SOMETHING. STOP DRAGGING YOUR FEET AND LYING TO ME. No one calls me, no emails, no letters, just empty lies, lies lies lies lies

Be careful with this company.Called and canceled my policy and they are still debating my account after we called and canceled. Called second time to make sure canceled..low and behold, the dental was still active! Agin..don't trust ,they do not follow thru with promises. What if you have to make a claim....forget them..call blue cross!

Horrible! Sent me email for trying to do a claim and unable to open! The company only allows their employees to do and not the paying customers!!

Horrible. Pulled money from my account TWICE AFTER I cancelled my policy. My bank called about the multiple charges being made to my account which made my account incur overdraft fees and nobody is tryna pay me my money that I lost after I spoke with a Zach about receiving a refund that he promised I would receive in a check with 20 business days. Trash company trash customer service and trash business. A bunch of liars who do not want to legitimately help you. Do not use their insurance it's a BIG waste of YOUR time and definitely a BIG waste of YOUR hard earned money!!!

I am trying to get someone to respond about a Chesapeake Insurance Policy, is this now underwritten through SureBridge, please advise

My name is Dale Epley. I am 72 years old. (Nov., 2019) In Dec. of last year, I decided to go with Humana and the representative filled out the form for me. He also suggested a 'wrap around' hospitalization that cost $146 per month. He again filled out those papers. (My mistake was not checking and making sure he checked the boxes correctly.) During that year, I had numerous health issues that was more costly than normal. Sure Bridge, underwritten by Chesapeake Life Ins. Company sent me a letter from their 'Special Investigations Unit' this week saying they were dropping me from this wrap-around insurance because I had checked two boxes that they found to be untrue. One was for medication (only ones listed that affected me was for allergy and acid reflux) and the other was that I have Rheumatoid Arthritis (which was an obvious mistake because I do and discussed it extensively with the representative). Again, I should have checked everything he did before signing. Anyway, because of these two mistakes, they dropped me instead of helping me pay for the bills from the hospital that have accumulated. They gave me a choice of arbitration (the rep said it wouldn't do me any good to do that because they would drag it out and I would lose anyway) or getting the $1600 back that I had already paid through the year. I chose the $1600, at least that will help me with the bills some. My warning to you, if you are elderly you need to double check everything or at least have someone you trust go over to check. It can be very costly.

They have a clause in there contract, for pre existing condition, ask for the last 10 years worth of Dr's, searching for pre ex condition so they can deny every claim, worthless insurance. Sorry Sure Bridge, but you Suck!!

My agent from surebridge I assumed was wanting to actually help me attain affordable health insurance.. as I am a college student attempting to buy my own insurance for the first time. My yearly income is 12-15,000. He got me set up with blue cross blue shield (which I didn't know my premium was 0$ for) and apparently set me up with some supplemental insurance crap that I don't need which pays me a fixed amount of money each day I am hospitalized.. (I've never been hospitalized and am a healthy 23 year old with no past medical history.) I paid 133$ a month for this Surebridge supplemental insurance. It was under my knowledge that the 133$ was for the blue cross blue shield premium. He never once told me that I could just get the blue cross blue shield insurance for 0$ without the supplemental. Even when I asked if this was the cheapest plan available. I found all this out when my dad told me he got free health insurance through the marketplace and I figured out how to log into my healthcare.gov account. I was shocked to see I could have been getting free health insurance this entire time... I expressed my dissatisfaction with him after finding this out and he replied stating that I'm the one that signed the document myself and that he's passionate about this kind of supplemental insurance bc his family uses it.... In my head I'm thinking really?? I'm a completely healthy young adult with no significant hospitalizations or diagnoses and you mean to tell me that you think you were helping me by charging me $133 a month?? I'm also a broke college student which he knew. I feel scammed and stupid for trusting this dude. Maybe he didn't necessarily "lie" to me, but he definitely used selective wording and explanations to keep me in the dark about my 0$ blue cross blue shield premium. I'm just glad I caught this when I did and that I didn't pay anymore than I have!!!