Xbox is listed under Gaming.
Xbox (support.xbox.com) has 60 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Dave D.
Purchased starship troopers for Xbox series S. played it for 5 minutes. Discovered it was pretty much unplayable as jittering and jumping. Requested refund. Denied. Disgusting service. They have essentially taken my money and I am left with a product I cannot use.
minde
Very good service from xbox support! I was completely surprised by how fast and efficiently they worked on my case. Shoutout Gerald who kept me updated through the case solving.
Nolan
It's good, but... I have an Xbox S with Game Pass Ultimate and it has severe outages. other than that I love playing it.
URLAUBER
Ich möchte mich über den Xbox Support und den Service von Xbox recht Herzlich bedanken für die Hilfe, den Service und auch den Support, ich kann nur sagen das ich selten einen besseren Service hatte glaube sogar das Xbox der beste ist den ich je hatte. Und ich möchte mal den Bewertern was sagen so wie sie im Wald hinein Schreien so kommt es zurück. Ich hatte ein Problem mit meinem Elite Controller Series 2 und der Xbox Support sowie die Mitarbeiter die Controller Reperieren waren sehr hilfsbereit und zuvorkommend. Ich spiele schon Jahrzehnte auf der Xbox und bin immer noch zufrieden. Auch der Kontakt war einfach und sehr nett. Kann ich einfach nur weiter empfehlen. VIELEN LIEBEN DANK XBOX TEAM
Rodrigo M.
I encountered an issue that wasn't covered in the FAQs. When I tried to get help through the popup box, it kept directing me to choose between contact options or forums, but none of these were helpful. The worst part was the phone support, which repeatedly told me it couldn't process my request. After an hour of trying to get assistance, I ended up solving the problem on my own.
AMRESH D.
Never buy a xbox dumbbox
samuel H.
Literally Xbox has the worst interface I've ever seen, I can't make an account that's not linked to an email which has no benefits to me and is a nightmare to work with because it constantly gets signed out which means you have to sign back in using the worst typing system known to mankind. Furthermore the button that they have to use another device which would make it slightly less inconvenient, does not even function properly as it just stutters the screen and does not allow you to use another device. I tried going in via another button saying forgot your account or something along those lines, which has you put in your email 2 times and put in two codes, which is redundant and a waste of my time, and then finally once you put in your email and code for the second time you cant continue with an Xbox controller which I find to be wildly frustrating, long story short I just spent an hour trying to play a game that I even have a disc for but still couldn't play without signing in which is the real issue.
Francios D.
Received a suspension for allegedly "inappropriate behavior" for the message "Gj though Hobophobic keep up the good work my guy 😁😊" where i supported a player named Hobophobic(their gamertag) after a different player was harassing them and telling them to quit the game. They deemed this as "inappropriate behavior" yet never deleted the comment of the harassment telling the player hobophobic to quit the game. I will no longer be supporting this absolute dumpster fire of a company and will be buying a playstation instead.
