Tony S.
Their idea of "resolved" is a massive joke!
Simply put, it's the single worst support experience I've had for anything, EVER. The Spec Ops specialist was so bad, this Roger C person obviously didn't even know the difference between a country and a region! How is someone this poorly informed at the top of their support food chain!? After trying to explain his inaccuracy and pointing out that their "link" is attached to the wrong account of mine, he very purposefully ignored reference to it repeatedly and then forced my case closed marking it as "resolved." He made blatantly bad assumptions then shifted the blame to Sony when in fact anyone could see clearly it's an Activision issue and that it was far from "resolved." How in the world does a company with such a horrific support reputation continue to exist!?? They use all the cut and paste customer service flowery vocabulary to then cut you off and toss you aside when they can't solve the problem.



