Activision Publishing, Inc. is an American video game publisher based in Santa Monica, California.
Activision (support.activision.com) has 267 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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CN
Der Support wirkt extrem unfähige und inkompetent, wenn man sowas lächerliches überhaupt Support nennen kann. Es wirk als habe man hier relativ wenig Ahnung von seinen eigenen Produkten und also würde mit vorgefertigten Textblöcken bei den Antworten gearbeitet. Der Support findet keine Lösungen und labert nur rum. Der ganze Fall dreht sich im Kreis.
Mr A.
Absolutely shit business model. The company will only offer support for games to the original purchaser, not anyone who has purchased the game through a reseller like CEX. Their updates actively seek out games which have been bought second hand and force the game to uninstall. When you go through a several hour wait for the game to reinstall you can’t play it again without buying it again online through Activision on PSN. I WILL NEVER BUY AN ACTIVISION GAME EVER AGAIN.
Lurion S.
On te demande de respecter une charte qu'ils ne respectent pas !! Scandaleux ils cautionnent l1 triche et si tu cash payer ils fermenr encor plus les yeux donc ils se remplissent de notre tunnel ces gents sans cervelkzq qyu be font rien
Alfred N.
I cannot build ANY weapon – not even one – although I have no builds at all. I sent over 30 emails with every detail, and Customer Care still lies to me. They even promised once to escalate my case, but they never did. I have invested a lot of money in this game, yet I am ignored and deceived. This is destroying the game for me – players deserve honesty, respect, and REAL support, not lies and broken promises!
Sjors
without any valid reason I no longer receive xp without any reason I have been banned! I have emailed activision why this is and that I want to receive xp again activision says at the moment that they can not do anything about it and that I can not get my money back. I have been playing call of duty since the beginning on multiple consoles and have never used a hack or cheat. For the first time I thought let me try it on the pc and after lvl 55 I was immediately suspended. What a ridiculous reason and asking for an explanation is no use you can wipe your mouth. I can not get my money back and probably not my account either but that is still unclear.. I am very angry with activision and their lousy policy. Let Battlefield 6 come out soon that is at least a game of real quality. No LGBTIQ+ cod for me anymore! I will boycot this stupid activision
Kristopher J.
i cannot play via battle net because i need to verify my email, but i dont havwe access to the email, i have had this problem numerous times in the past and activision support would immediatley would help fix now they are telling me they cannot confirm i am the owner of my own account which makes no sense, and i have no others ways of playing now, thanks activision ur support is really good......
Jan P.
They do not know what they are doing, they use pre-made prompts, barely speak english and repeat the same thing many times. I lost my account with battle pass due to their mistake and they are not willing to make it up to me. I like COD but i stopped playing it because of their horrible support.
Alexis J.
J'ai écris à deux reprises au service client Activision car j'ai demandé de clôturer mon compte Outlook à Microsoft il y a de cela plus de quinze ans. J'ai oublié de changer l'adresse mail associé à mon compte Activision est par chance, celui ci est toujours relié à mon compte Sony. Mais impossible de procéder au changement de l'adresse mail est le service client Activision me répond ceci : -"Je comprends votre situation par rapport à la difficulté à changer l'adresse e-mail de votre compte Activision, je sais que cela peut être frustrant et je voudrais vous aider avec votre demande, mais nous ne pouvons pas modifier votre adresse e-mail car nous ne sommes pas en mesure de vérifier que vous êtes le propriétaire du compte. Pour des raisons de confidentialité et de sécurité, seuls les propriétaires de compte confirmés peuvent demander des modifications aux détails du compte." Je leur demande comment faire pour prouver que c'est bien moi car je pourrais très bien leur envoyer une copie de ma pièce d'identité, des captures d'écrans des mes parties sur Ps5 ou de mon compte Sony, ou il y à mes identifiants corrects est mon identité. Mais Activision ne veut rien entendre. Oui , c'est frustrant car aucune aide de leur part. J'ai contacté Microsoft mais au delà des 60 jours, ils ne peuvent plus rien faire est impossible de recréer la même adresse mail.
