ActivisionReviews of support.activision.com

Just wanted to change my email and they replied once asking for a new email like the one i wanted to change to and my cod points for some reason, anyway i gave it to them waited like a week to see they just closed the case without even responding or fixing my issue

Case number 35879860 6 days for me to verify myself on my account to get my email address as I’ve upgraded to a pc and couldn’t access my old email to link my account. Advisor then responds that they’ve updated me to my correct email address which is an outlook account… when I attempt to login and link my steam account I notice… oldmacdonald has decided to let his farm onto my account wtaf!! Sort it out activation please I just want to play my game this should be treated as a huge breach as I know somebody else’s email address guys and if he logs in he can see my name and address

Still cheating in game this call of duty franchisethis business is pathetic like cheating in game they keep the cheaters in game so they can make a profit this business Activision are scummy pethic people they banned cheater in game and unbanned them you can see on YouTube all these streamer cheat and getting unbanned by the developers at Activision this is so scummy way to do business they don't deserve anyone money don't get mw4 because they are going to cheat in there Activision lies too everyone they see player going buy the game then going to turn around screw everyone over this is a pathetic low life scummy way to business I never saw such scummy business people they make rules and then banned and I'm unbanned cheaters in there game how scummy business these guys over Activision are liars and scum they don't need anyone money

I am extremely disappointed with my recent experience with Activision Support regarding a 2FA SMS delivery issue that has left me locked out of my account. The problem started when I stopped receiving SMS verification codes required to access my account. My phone number is valid, active, and has been in use for many years. I can receive calls and SMS messages from other services without any issue. However, Activision's authentication system simply does not deliver the verification codes to my number. After contacting support, I spent several days exchanging messages and waiting for responses. At one point, I was only able to regain access by temporarily using a friend's phone number to receive the verification code. For a brief period, the issue appeared to be resolved and I was finally able to play again. Unfortunately, after support performed changes on my account, the problem returned. The account once again required SMS verification, and I was again unable to receive any codes on my own phone number. As a result, I was locked out of my account for a second time. What makes this situation particularly frustrating is that support repeatedly suggested waiting, resetting settings, or trying again later, yet more than 24 hours passed without any improvement. Despite clearly explaining that my phone number works normally and that the problem appears to be related to Activision's SMS delivery system, I have not received a definitive explanation or permanent solution. As a paying customer, I find it unacceptable to lose access to my account because of a malfunctioning authentication system. Two-factor authentication is supposed to improve security, not prevent legitimate users from accessing accounts they own. When the security system itself becomes the barrier, there must be effective recovery procedures and timely support. I understand that technical issues can occur, but the lack of a reliable resolution process has been the most disappointing aspect of this experience. Being forced to wait days for responses while remaining unable to access a service I legitimately own is not the level of support I expected from a company of Activision's size. I hope Activision reviews both its SMS authentication infrastructure and its account recovery procedures, particularly for users outside major markets such as the United States. No player should be locked out of their account for days simply because verification messages are not being delivered. My goal is not to receive special treatment; I simply want reliable access to my account and a support process capable of resolving authentication issues efficiently when they occur.

Basicly son accidently linked my Xbox account to the ps5 account. I told them this via support ticket as yes accidents happen I was blown off told I have to wait a whole mother fing year to unlink to get my skin's an all my unlocks back. Instead of there stupid selfs simply unlinking it. HOW HARD IS IT TO MAKE YOUR PLAYER BASE HAPPY BUT NO ACTIVISION SEEMS TO LIKE TICKING US OFF. Then they wonder why we go to Battlefield 6

THE WORST CORPORATE GREED REFLECTED IN THEIR CUSTOMER SUPPORT. NO ONE GIVES A F AT ALL.

Been proven I am not cheating by their own team. Shadow ban twice now. Is this it now? Is this going to keep happening every time I have a good day & play better & get reported by salty players? It's actually upsetting in a pathetic way. I really do absolutely love their games. I've been a loyal fan. Spent lots of money to end up feeling discriminated against because I have lucky days & most days I'm a crap player as proven by my record. They checked the shadow dan 1st time round & found nothing. I know I sound like a baby. Yes, I guess I am. Gaming is my life & also the cost of games nower days! It's like being slapped in the face. I wish there was someone to talk to who works there. But no. Nobody. Can't file a ticket because it's a shadow dan & no decision has been made yet. I really ain't buying anything of their again. I really recommend anyone who reads this to reconsider buying their products. This could happen to you one day & you know you've not done anything & you'll get accused, be danned & loose out financially & emotionally. It's allot of money for them to not give factual evidence to why you've been shadow danned in the first place.

I have opened 4 support tickets for the same issue and they have been ignored, one was closed without any attempt to contact me in nearly 3 weeks