Maxwell B.
Place is a scam
Place is a scam. I just bought accucut Grand two machine for $600 It has been four weeks now. No Respond respond to emails. No tracking numbers. I have to call my bank to get my money back from the scam artist. Are usually order from Accucut Website, but they did not have it in stock Buyers beware. 😡
Response from SupplyMeSep 9, 2024
This customer was notified via email on the first business day after they placed their order that the item they ordered, the AccuCut GrandeMARK 2, was on backorder and we provided a shipping window estimate. The customer contacted us a couple weeks later requesting to cancel the order because they said they found the item in stock elsewhere. We promptly cancelled the order and issued a full refund. The customer realized the next day that the item wasn't in stock at the other store like they thought it was so they contacted us to place a new order for the same item they previously purchased since we had the lowest price. We assisted them with placing the new order and the item shipped out that same day since the item had already come back in stock. We have contacted the customer requesting that they update their review to more accurately represent what took place.