Fred S.
It was suppose to be delivered and…
It was suppose to be delivered and dropped off but you charged me extra $40.00 which I do not understand the reason
Response from Supply OntimeSep 9, 2026
Hello Fred, I apologize for the misunderstanding. Your original order included Truck Bed Delivery, which means that the customer is responsible for unloading the materials from the truck. You later requested to change the service to Curbside Delivery, which includes unloading the materials near the truck. The additional $40 charge was invoiced for the upgrade to Curbside Delivery. You can find more information about our delivery options, services, and rates here: https://supply-ontime.com/pages/delivery Please let me know if you have any questions or need further clarification. Best regards, Viktor Supply Ontime



