SupplementwharehouseReviews of supplementwharehouse.com

Do not order from them!!

They always have what I need at very a reasonable price. Fast shipping

I ordered over a week ago, my order has not even been processed yet. Called customer service, had to wait 30 minutes, the woman who answer was rude. She told me it could take up to two weeks for them to process order BEFORE shipping it. I have ordered from other online companies and received my order with in 6 days. Should have a stuck with the other company, which I will be going back too. Make sure to pass the word around at my gym. Crappy customer service, processing time/shipping time sucks.

I'll never buy from this outfit again. Waited almost 4 weeks for an order to show up. I paid for 2 day shipping too, and when the package did come, one of the bottles of MCT Oil was leaking, Almost 25% of the contents had leaked out of the bottle. The cap on the bottle was loose and it didnt appear to be completely sealed. Almost as if someone had tampered with it and tried to seal it back up. I've ordered supplements over the internet for 20 years and have never experienced anything this botched up before. I guess it wont happen again.

I ordered from them for the first and last time. It had been over 10 days with no action on my order, which was over $100. I did send an email inquiring about it and they did respond in 24 hours, stating they would check with the warehouse...no response. I called the customer service line, which took approx. 30 minutes until I got through, and they said they would cancel the order and give me a full refund with an email stating the refund would be forthcoming...no email a day later. I can get the same items from Amazon Prime cheaper because there is no shipping.

I have been a customer for over two years and spend over 1k with Supplement Warehouse. They used to ship orders out at the noted timetable of 72 hours or less as stated on their site. It would seem they only abide by their policy now when it's convenient. I have placed multiple orders where the wait time is getting longer and longer to process the order BEFORE shipment. Most recently it took almost 10 days to ship my order. Every time you call them their phone system tells you to use their ticketing system and disconnects the call. They will never rectify their mistakes or empathize with the situation THEY put you in. They do have great prices, however, this is the only positive thing I can say about them. Out of all of my customer service experiences, this is unquestionably one of the worst, time after time. Additionally, if you buy anything outside of protein powder there is a 1 in 3 chance the product will be of bad quality( exposed to moisture, clumpy, void of potency, etc. ).

I researched extensively and found SW to have the best price for the supplement I was looking for. You can typically use a coupon code to get a discount. Highly recommended.

They have a lot of the Hi-Tech brand supplements at a very cheap price. This last purchase will be the 7th time I've ordered from them.