Emmie W.
Worst customer service
Worst customer service. $300 later and the product wasn’t shipping, I asked for a refund and they agreed and then shipped it anyway. I now have involved AMEX for their fraud
supplementfirst.com is listed under Personal Care.
supplementfirst.com (supplementfirst.com) has 13 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
13 approved reviews, newest moderated first
Emmie W.
Worst customer service. $300 later and the product wasn’t shipping, I asked for a refund and they agreed and then shipped it anyway. I now have involved AMEX for their fraud
Andreas
I ordered a supplement called 50B. Must be delivered refrigerated. Four days later it arrived in my mailbox where it stayed for another day. I didn’t get a delivery note! Maybe that’s the reason for the problem I got. After I took the first three pills my stomach showed an allergic reaction. I stopped taking them and recovered quickly. I asked the customer service for a refund of the 84$, but this was denied. The don’t accept opened containers. How shall you find out if the supplement works without opening the container??? An on top: they don’t take refrigerated containers back. Other companies are doing much better! My recommendation: DO NOT BUY at Supplement First! Terrible customer service!
LP
Zero customer service . USPS lost my package . They will not respond to voicemails or emails . I got completely ripped off . Do yourself a favor and shop somewhere else !
ZZB
Product was Counterfeit; I've purchased the product over the counter several time, and the taste was completely different than the product I received from Supplement First. When I complained to them and asked for a refund, they ignored my email.
P R S.
The FDA banned OTC N-acetylcyctine. SupplementFirst still sold it; I figured they were selling down their existing stock. The capsules lacked the pungent smell and taste of N-acetylcystine. The powder tasted acidic--remarkably like vitamin C. I sent in a return for 4 unopened bottles. They credited me with 3.