Dispatch D.
I order a product month ago
I order a product month ago , no package , no tracking number, no answer for emails, no phone answer. First and worst experience.
To help our customers meet their goals through information and supplementation
SupplementCentral.com (supplementcentral.com) has 544 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
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Personal Care · Quakertown, Pennsylvania
Excellent
Showing 98 reviews with 1 star · Clear filters
Dispatch D.
I order a product month ago , no package , no tracking number, no answer for emails, no phone answer. First and worst experience.
kesley K.
If I could give his company less than one I would. I places and order on November 29 for rule 1 aminos. They charged our card and never received an email confirming shipment or anything. My husband called and spoke to rep and said items were out of stock and would break our order down into two 30 servings so they could send one now while they wait to get the other ones in (they said about a week). So we agreed and within a few days we received one 30 serving container and waited for the second. It is now 1/9 and we have sent two emails and called at least a dozen times. Every time we call the automated answering service just says they are too busy and to call back later. We call back later only to receive the same recording. I will never purchase from here again. This is asinine that he customer service is this dreadful to so many people.
Flavio S.
Unfortunately this Company has changed I'm a customer from supplement central almost 10 years or more, but seems that they now are not caring about customers, they did not ship my last 2 orders and also kept the money, I have sent some emails asking about my orders but sadly no answer or justification. This is the kind of thing that I do not like to write about a Company.
Rodrigo S.
Didnt deliver the products and kept the money!
LUCILLE M.
BAD COMPANY TOOK MY $70.00 AND NEVER RECEIVED THE PRODUCT. I TRIED CALLING NO ONE EVER ANSWERS THE PHONE, I TRIED EMAILING THEM WITH NO RESPONSE.I RECOMMEND YOU DON'T ORDER FROM THIS SITE.
Donna G.
Ordered 7 days ago, still processing, took my money immediately without any updates as to when I should receive it. Terrible service. Would not recommend purchasing anything from this site. Take your money and never get the product, then have to fight to get a refund. Terrible company.
Gina
I ordered from them on 10/20/17 They withdrew from my acct immediately I paid extra for priority mail which was 2-4 business days..Got an email from them stating I would get my product soon as the credit card or debit clears?? They got their money immediately!! no product sent a couple of emails no response kept calling the numbers that's listed for them finally got a guy to answer he said there was an err on their part the item I purchased was out and not come in from the people they get it from will I give him time to talk to a rep and they will get it to me in a couple of days well its the end of the week no email stating its been shipped ... Still waiting on a response of getting my money back!!! Please do not waste your time with these people. They take your money ..no product!! Will be contacting my attorney if I don't receive a full refund back to my bank acct! $145+some change
Peter S.
I ordered a product on 10/10 with standard shipping expecting my item to process within 1-2 days and arrive within at least a week based on what they show on their website regarding shipping times for my location. They charged my card within two days and I patiently waited 8 days for an email confirmation saying my item shipped. I decided to finally call them on 10/18 and told them that my item has not shipped yet, they told me they oversold on that product and they should be receiving more soon. The guy on the phone told me I should be receiving my item early the following week (10/23-10/25). It's now 10/31 and I haven't received any update regarding the shipping or what's even going with my order.