SuperxReviews of superx.co

Terrible customer service this company is a SCAM don’t give them your money. Below is an email they sent me for wanting my money back after never sending the product. SuperX Support (SUPERX) May 30, 2024, 23:27 EDT You never confirmed you wanted to cancel. 2. The timeframe was provided when you placed the order. If you missed or ignored it that is on you. 3. The order has been cancelled and your sold out, limited edition suit has been given up to the next person in line who will be more than grateful to have it. Lucky for them, these are coming out of presale and shipping next week so they won't have to wait months to receive it!! 😃️ [ SuperX ]

The customer service quality with this company is less than remedial. These people will not even make an attempt to correct issues when occurring. They have ZERO problem solving capability, and accept no accountability (actually gaslighting a potential customer). Superx DOES however provide numerous apologies, and/or excuses,(referring to them as “options”) when there is an issue, or shortcoming on their end, so in that sense they are adept at something; avoiding accepting responsibility. They will use the excuse that they are a “small business,” and that they sell “limited edition” products. To attempt to move on from the fact that they are incompetent, as well as being grossly overpriced, on top of the fact that their products do not even come close in quality to the companies that they price themselves to compete with (FAR INFERIOR). DO NOT SPEND MONEY WITH THIS COMPANY!!!!

@superx Worst customer service ever from SuperX; scam artists! Over 3 months & still no order, even tho its in stock, they cancel my order. Total scam, im out $500+; buyer beware!!