Dawn R.
Absolutely horrible merchandise
Absolutely horrible merchandise. Product is nothing like advertised. Cheap, misshapen clothing. I can’t get a return label to send back and get a refund. Don’t buy from them!
The inspiration behind our brand was upon the idea that fashion should be accessible, effortless and empowering. Minimalist design in sustainable materials is at the heart of the brand.
Supersonie (supersonie.com) has 38 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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38 approved reviews, newest moderated first
Dawn R.
Absolutely horrible merchandise. Product is nothing like advertised. Cheap, misshapen clothing. I can’t get a return label to send back and get a refund. Don’t buy from them!
Mary P.
Took 60 days to get order. Had to email several times. Received order and did not look like picture of items ordered, sent the information requested by them to get the process for returns, told me what I got was exactly what I ordered and offered me $30 on a $450 order. The items were ordered per their size recommendation and did not fit. Customer service is giving me the run around as you only have a limited number of days to get a refund/return SCAMMERS
Steve R.
Ordered two shirts. Got tracking information two weeks later saying order was shipped from Ireland and arrived at Irish customs. I checked the tracking website and it was rated 1 star on Trustpilot. I requested refund from Supersonie, who said order was shipped already, be patient. I kept demanding a refund, then they sent me new tracking info from a second tracking website saying it was being shipped from China. I asked why from China now, and they said it was out of stock in Ireland so they were sending it from their warehouse in China. I have escalated to Paypal to refund my money.
Customer
Rip Off Order recd after 4 weeks. Quality is AWFUL. Contacted Supersonic requesting RA.git the runaround. After 12 emails I rec’d an email offering g $5.00 US. On a $78.00 order. More emails offer went up to $7.00. There was nothing on FB where I placed this order to indicate this company was overseas! Last email I told them I was putting it all over social media and contacting my credit card company to do a chargeback! SHAME ON YOU FACEBOOK for allowing these companies to advertise! Total RIP-OFF
Melody C H.
This is the second one of these I have had. I love it—it is soft and warm. I think they run a tad small but only in the sleeves.
Joellen R S.
I get a lot of compliments in this beautiful sweater and warm.