Mont E.
I don’t know if the positive reviews…
I don’t know if the positive reviews were given by people in the company. But what they claim is not true. The network is bot accounts who clearly look fake. (They are controlled to appear recent) but the same three generic comments give it away quickly. If you don’t mind fake accounts go for it I’m just helping you to know what exists when signing up. The engagement is all bots. They do alter your metrics though for saves and sends but the comments are generic from fake accounts. Also I ordered targeted engagement but it’s random accounts. So if you are looking for bots they have them, not real people. I’m just giving you insight so you know ahead of time. One star because they lied as if it was a network.
Response from Supersize SocialAug 4, 2022
This customer signed up for one of our larger engagement plans which included PowerLikes & Comments boost. He did so without reading how the plan works or asking any questions prior to signing up which is very uncommon for customers that pay for a bigger plan. We have live chat on the website so if you’re not sure about how it works you can always ask us and we will even provide a free demo so you can see for yourself. There is literally no risk to try our services so we are very surprised to see such a negative review. Also Monte, we do not provide 'targeted' engagement so we are still not sure why you expected engagement within your niche, but that was never something we even suggested that we could do. We do International, USA or European engagement. This customer asked for his money back immediatly and about 30 minutes later made PayPal dispute, giving us very little time to respond to his refund request and he said “It didn’t take time to receive the funds, so my thinking is it should be the same when giving it back”, this is of course ridiculous, no business functions this way. We have a very fair refund policy but if you do want a refund you need to speak with us directly and therefore it may take a few hours for us to see your message and respond appropriately. The irony is we would have given him a refund anyway simply because he had only used up 1 of his 10 posts, so a refund for the 9 remaining posts is no issue at all and we always provide this guarantee to our customers. We did of course, give him the refund. We do our very best to monitor our networks and ensure that the accounts that engage with you are real and high quality. If you’re not sure, ask for a demo. If you sign up and don’t like it, we guarantee your money back (minus any used posts) which we feel is more than fair!