Scott
Small problem with installation
Small problem with installation. Great customer service helped fix it quick.

SuperLogics, Inc is the computing leader you can rely on. We design and assemble a wide range of cost effective, high performance, extremely reliable Intel®-based rack mount and touch panel computers, and other computer related products, and have since 1995.
SuperLogics (superlogics.com) has 645 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Computers & Phones · Somerville, Massachusetts
Excellent

Computers & Phones · Boston, Massachusetts
Excellent

Computers & Phones · Cambridge, Massachusetts
Excellent
Computers & Phones · Framingham, Massachusetts
Excellent
Showing 67 reviews with 4 stars · Clear filters
Scott
Small problem with installation. Great customer service helped fix it quick.
Byron
Good Timely Service
JK
Had a problem getting the order filled correctly, but they were quick to fix the problem.
LAB
Solid product. It took 2 weeks to make (custom order). Overnight shipping. Great support
D. H.
SuperLogics' response to receiving and processing orders is great. We've used them several times. For the first time, I needed to return my last order, and the process to get an RMA was delayed a couple weeks due to a series of unfortunate events. Tech Services was swift to correct the issue when they learned of the complication. I appreciated the tone of their acknowledgment and quick resolution of the problem.
Response from SuperLogicsNov 19, 2019
Hi Donna, Thank you for taking the time to leave us feedback. This is a great way to help us improve our processes and be better for you and our other customers in the future. When reviewing what happened and when, I’m glad that I can report that we did email Brandon the day we received the RMA request. Unfortunately we had the wrong email address for him or wrote it down incorrectly. We then didn't notice the email bounce back. Furthermore, we could have done better when you reported that you didn't get the email. We relied on using standard email to communicate to support and it was missed. We will meet this afternoon to consider whether we should use our customer help ticket system to post issues like this that we become aware of internally. Again thank you for taking the time to share your experience! Matt
Willy
Response and delivery are fast. However, download section need improvement.
J. N.
Good product selection at good prices. The rack mount keyboard is working nicely and appears to be of good quality. It replaced a twenty year old one that was no longer compatible with current technology. I hope and trust that we will get twenty years of use out of this one.
Kim
Very easy to do business with, prompt fast service.