Caitlin C.
Awful customer service
Awful customer service. I had to call back 7 times and am still waiting for someone to consider “calling me back today”. And I am a new customer trying to set up an account. The call dropped on their end when setting my my account. They didnmr bother calling back despite the fact we were almost finished. I called back and was told she was going to call me back. She never did. I called back, the phone drops all the time. I called back, the person couldn’t do anything. I asked them to message the original woman. They said she will aim to call me today. Unprofessional and lazy.